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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"How refreshing to have a company really do their job! They were quick and professional! This was a good decision, and it paid off to have Square Trade behind us with such a big purchase! Everyone we dealt with was great and knew exactly what we needed! "
Business response:
“Always great to hear from a happy customer! Thank you for sharing your experience!”
"First time to submit a claim, I was a bit skeptical. I called and talked with a representative and he was wonderful! Because of the small claim amount, they waived the deductible that was completely unexpected!!! I had the phone repaired with the Apple Store, emailed the receipt for reimbursement and Square Trade responded quickly. I am waiting for a check to be mailed, which is my choice. If I wanted a gift card, it would have been reimbursed sooner. Great service and I am glad I cancelled the Sprint insurance, this is mor... read more
Business response:
“We aim to give all our customers quality customer service! So glad you shared your review with us!”
"I've purchased and used two warranties from SquareTrade. Both were for items I purchased from eBay (one new and one used). The process of obtaining the warranties through SquareTrade was simple, and it was clear and easy to understand what information SquareTrade needed and how to get the information to them. The cost of the warranties and the potential value they offered of knowing the products I purchased would be covered by purchasing the warranties was well worth the investment. I ended up having to file claims for both... read more
Business response:
“Thanks for sharing your experience! We aim to make the process as easy as possible!”
"I am very satisfied and I must tell it to the whole world. It is amazing I spoke to a representative and I was very satisfied how he handled my request and I complimented him at once that if every organization handles claim or request the way he did that the world will be a heaven for all."
Business response:
“We appreciate your enthusiastic review! Thank you for sharing!”
"It was so easy to file a claim! No hassles at all. Wish other companies took note. I had my replacement in less than 4 days! Will always be a return customer for Squaretrade!"
"Good process...excellent turnaround time for resolution!"
"At first I was going to have to give a poor rating as Square Trade originally was going to "fix" a water logged iPod Touch but in the end they are making it right and honoring the warranty. Arnold and Josh were quite helpful in getting me taken care of. Will definitely recommend Square trade."
Business response:
“We're happy that we were able to turn that experience around for you! Thank you for the review!”
"My LG TV warranty was about to expire in 5 days and guess what?.....My TV screen went black. I called and they did a walk through and confirmed I had a problem. They ordered my parts and it arrived in 2 days. I called the TV tech and he came to my home on a Saturday because no other day was convenient for me. He literally fixed my TV in 5 minutes. Popped in the new Mother board and my TV was like new again. I am thankful to Square Trade that they are reliable and loyal to their customers. I did NOT get Bamboozled out of my ... read more
Business response:
“Lovely to hear! Thank you for the honest review!”
"Very pleased with the repair and return time of my item and the quality of the work done."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,397 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.