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Allstate Protection Plans / SquareTrade
About this business
"Screen went out on our 50" flat screen TV. Requested a call back using the online service and a representative called back within minutes. Scheduled for a technician to come out within 48 hours. The parts required to fix the TV was out of of stock so I received a brand new replacement TV within a week. Great customer service and received an expedited response in resolving my TV issue! a"
"Handled my claim very well and when they could not fix the headphones they sent me another headphone to replace them (Sony Z-7)"
"We purchased a 47-inch LG Smart TV from Costco in 2013, and it died 4 years later a couple of weeks ago. Square Trade responded immediately to my claim submitted online and FedEx priority overnighted the part that was diagnosed on the phone as being the problem. The technician came about 5 days after we received the part at his scheduled appointment time. Unfortunately after he replaced the part, it did not fix the problem. Later that day I received an email that my TV would be replaced with a new one, a 49-inch LG Smart TV... read more
"So glad we purchased the Square Trade warranty when we purchased our TV at Costco. When it quit working with no warning after 2-1/2 years it was worth the minimal cost. It turns out it was the power board and the technician was out within a few days and had it up and running within a half hour. Highly recommend Square Trade when purchasing high dollar electronics!!"
"Purchased a 65" Vizio at Sams Club in 2015 along with the SquareTrade warranty, which I usually pass on. Two years later the TV just died. Online claim with SquareTrade and asked for callback. The process was quick and easy. Parts arrived on Tuesday and technician on Wednesday. He replaced all the parts and it didn't fix the issue. On Thursday I receive an email they're going to replace the TV. I'm given a selection to choose from (1) and it was unavailable after selecting. I then get told I will be receiving a newer model ... read more
"The representative that answered my call was very nice, understood what I was asking in describing my problem and gave me directions on how to resolve my problem. Very polite and informative."
"I called SqyareTrade, regarding my 3 year old 70" Vizio TV. The individual, reviewed the problem, went through some tests to confirm the problem. He dispatched a Technician and the parts. 2 days later, all fixed. Great service."
"I called Square trade on a big issue I had with my TV. The called a Technician and sent the parts over night. The Technician showed up exactly when he said he would and was totally prepared to get to work. He even carries a small table to do his work. He was very pleasant and did his own diagnosis. He showed me exactly what he found and where the problems were. He called Square Trade and said the TV is not repairable. I requested that Square Trade refund my money, as per their agreement but they said since I only had one Se... read more
"Called Square Trade about my Visio TV and within an hour I had tickets open with Visio and SquareTrade. Shortly after that I received a call from the technician. 2 days later I received parts and the technician fixed my TV that afternoon. Extremely impressed with the whole process."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,340 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.