This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
"When I contacted Square Trade the staff was polite but I was a bit disappointed. I thought that since I paid for this additional insurance that my panel was covered but was disappointed when informed that it was not. Subsequently I paid a little over 500.00 to have the panel replaced but have not yet received a receipt from the repair man. I also requested that he email a receipt to SquareTrade and Lg to prove that I had the work completed. I have not had any contact from the repair man in a week despite the fact that I hav... read more
Business response:
“Hey there, we hear ya. Please shoot us an email at socialhelps@squaretrade.com and we'll try to get this figured out. ^AP”
"Our TV went dark right after Christmas (bummer for the kids and their new Xbox One!). I called SquareTrade, did the troubleshooting over the phone with a well-informed technician, and in the end it was determined that our TV model was on the "no-fix" list so we received a new, comparable model TV. The process was smooth and quick, and we were happy that we invested in the insurance!"
Business response:
“It's always a good idea -- especially as technology becomes more expensive! ^AP”
"The technicians were very knowledgeable in their work. They provided excellent service. The only was the board sent didn't correct my problems. I had two problems, the tv turn off and on and I couldn't hook up to my wifi. They checked out my wifi and it was working perfectly."
Business response:
“Simple stuff! glad we were able to send someone out to help you quickly and efficiently! ^AP”
"Was very easy and fast to receive my check. Also the person I spoke to was very pleasant and helpful."
"Repairs done in record time and tablet returned just as quickly. This is what customer service should be in "all" companies."
"The issue was resolved effortlessly, once they "held my hand" and walked me thru the process. Thank you."
"A perfect transaction in every way! Thanks!"
"I filed a claim. Required just a few minutes. Received a new unit in a couple of days. The new unit arrived DEFECTIVE and I am now awaiting for the Vendor to replace it. SquareTrade did it's part promptly and well. HLH"
"Filled out a online claim on Dyson Vacuum. The claim form is more geared towards laptops, and other electronic devices. So the claim was denied. Has a link to where THEY call you. Received a call in minutes and everything was handled in the best possible manner that I still can't believe. Would highly recommend purchasing the service contract from SquareTrade."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,341 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.