This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
"I got a brand new Waklman MP3 that I sweated into oblivion in just 6 days. Within minutes, I had reported its gruesome demise to SquareTrade, and minutes later, they send me everything I needed to send it back and get my choice of ways to be credited. Of course, I chose Amazon Gift card with 3.5% bonus, to buy another one, which I also covered under Square Trade! Love you guys!"
"I bought the SquareTrade warranty on my Onkyo 6 Disc DVD player 3 years ago. I had never heard of Onkyo before and I know that multi-disc DVD players had a tendency to fail. Unfortunately, fail it did. SquareTrade offered me every dime I paid on the DVD player back and actually gave me extra for getting an Amazon Giftcard. Unfortunately, they no longer make multi-disc DVD players, but.. I was able to get a very nice blu-ray player and some DVDs. So pretty good, Oh and I got another warranty on the new blu-Ray player. Also, ... read more
"i enjoyed my experience very much with squaretrade. they seemed to repair my item fast (though its not in my possession yet). but i was told itd take 9 days, by the time i get it, it will be like 8 days, pretty fast process!"
"Absolutely great - any questions, just call them. They processed my claim refund in less then 24 hours! "
"Square Trade took care of my cracked iPhone6 screen repair process and it was so easy! I totally recommend ST and I'm so glad I invested in the warranty! It's already paid itself back. I recommend this to any parent with a toddler who likes to play with their iphones, ipads, laptops etc!"
"I am extremely impressed by Square Trade. My daughter broke her screen on Tuesday. They told me how to schedule a repair appointment at Apple. The phone was repaired the next day, Wednesday. I sent a copy of the receipt to Square Trade on Thursday, and the money was in my PayPal account on Saturday. I was ver impressed with the professionalism and speed with which this was handled."
"I have almost ALWAYS had great experiences with Square Trade, UNLIKE GEEK SQUAD that is useless"
"Had a small issue getting anything done on the website however customer service agent was very helpful and knowledgeable."
"My Surface Rt is working this time and working very well. That is good, but curious since it was not working correctly when I got it back in February. I feel that someone was covering for the person who did not repair it correctly. And by the way, my charger is working fine. The jury is still out as to how long the repair holds up. I hope this proves SquareTrade to be a great company. In February I was greatly disappointed by the results."
Business response:
“Sorry to hear about the initial hiccup but glad to hear your tablet was repaired and returned. We ensure that all repairs are QC'd before being sent back but understand that there are one-offs. If you find that you start having issues, please reach out to me directly at socialhelps@squaretrade.com and we'll make sure this is handled immediately. For now, thanks for trusting us to protect devices and for providing us with your feedback that helps us to improve service to all of our customers. Best regards, Joseph A SquareTra... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,636 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.