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"My first experience with Square Trade was fast, simple and resulted in an Amazon gift certificate used to purchase my own replacement (early in 2014). My most recent experience was unusual, but still worked out... On 2/1, I submitted a claim online & was offered a comparable replacement item. I confirmed that I'd accept the replacement and waited for an email. On 2/5, I went online to check status. I was confused to see that the claim was being held for "purchase verification" and that they wanted a copy of my receipt. (Eve... read more
"I thoroughly enjoyed my experience with SquareTrade. I called first and was directed to file my claim on their website. After I did that, they kept me informed every step of the way (when they received my claim, when they received the product, when they were working on it, that they couldn't come to a resolution, and when to expect my refund). The only thing is that I think they were hasty for a review, they sent that to my e-mail the day after they said my refund was mailed despite knowing that it would take a week to get ... read more
"I have been very pleased with squaretrade warranty I purchased. When I had an issue with a covered product the claim was handled quickly and efficiently. I was very pleased with the entire process; to my surprise. Thank you for making this a positive experience; I will definitely buy another warranty for the project I replace. "
"Square Trade could easily claim the title of "The Real Deal." From start to finish, they stand behind the whole process. I have, and have had several policies for various home appliance and electronic equipment. I have breathed a deep sigh of relief on more than one occasion knowing ST was going to back up each and every claim. I recommend the ST Warranty over any other warranty service. If they didn't land live up to their end of the agreement, or fell short of my expectations I would certainly share that with family, frie... read more
"I was out of town on business and face-planted my S4 at just the right angle to spiderweb my screen. On 27 JAN I submitted a claim via online. I took until 6 FEB to hear back and get authorization for repair but since my phone still (kinda) worked the delay caused me no grief. Upon getting the phone fixed and emailing a pdf of the paid invoice to SquareTrade I had reimbursement through PayPal with 2 hours! Was the initial response time a bit slow. Yeah, I suppose. But on a prior incident I did it all by phone and it was tha... read more
"I expected a nightmare, Everything turned out great. I will use them again."
"I had a wonderful experence with Square Trade. It was easy to work with them and hassle free. I will use Square Trade again as long as i get this type of solution."
"Square Trade has the best customer service, fast and free shipping, and the best part about them is NO paperwork! Just file a claim, send proof of purchase and you're set to go! I love this service and will definitely buy again!"
"SquareTrade is awesome! Fast and easy and so convenient. After one phone call my claim was filed and taken care of and I was fully reimbursed for the full price of the product. Would definitely recommend to anyone looking for electronics insurance!"
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,849 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.