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Allstate Protection Plans / SquareTrade
About this business
"My android stick became non-functional and I called squaretrade to file my claim. They were able file my cliam within no time. The customer service rep I spoke with all were very courteous, understanding, and apologetic. I was having problems with the affidavit I was supposed to upload to complete my claim and one of the rep took her time to walk me through the whole process. Now, that is true customer service service. They were able to bridge the gap of uncertainty for which I truly appreciate. I am confident in their capa... read more
Business response:
“Music to our ears! We appreciate having you as a customer and got your back if you need us!”
"Excellent Customer Service from start to finish. Detailed and will provide a step by step instructions on how to handle your claim. Highly recommendable, gives you peace of mind! Absolutely, an insurance you want to keep to protect your gadget!"
Business response:
“Thanks for stopping by and sharing! We got your back if you need us!”
"Incredibly fair and very easy to work with. Anything that it is offered in the future I will be using SquareTrade."
"I was initially hesitant about buying a square trade warranty but have been pleasantly surprised how professional, helpful, and efficient the square trade personnel were during my warranty claim process. They worked very hard at providing excellent customer service."
"I brought the warranty with some doubt but in my first experience in having to use it for my plasma TV went off without a hitch the people where great to deal with the part was at my house the next day and the service people where there in 2 I would highly recommend this product to anyone"
Business response:
“We're thrilled to have made your first experience a great one! Thank you so much for sharing - we're always here if you need us! Thanks Joseph A SquareTrade”
"Love SQTRD...they dealt with Chromebook problems..a couple of times...fast, courteousness, took care of business in a stressful time...I will always insure my Tech with SQTRD jim "
Business response:
“Thanks for sharing, Jim! We're here if you need us! Thanks, Joseph A SquareTrade”
"Had an issue with HDMI port on my TV. SquareTrade sent the mainboard of the TV to my address, then technician came and replaced that mainboard and the issue has been fixed. It was quick and easy. "
"As a 70 year old woman who has dealt with the sad, sad weakening and horrible customer service problems over the years, I have never, ever in all my years dealt with such a wonderful, exemplary, magnificent, company as Square Trade. I have a $2,700 Sony TV for under two years; since the first year Sony did not cover anything; although the picture panel is defective. Dealing with Sony was a horror, and they left me on my own. I honestly was hesitant about purchasing the additional warranty from Square Trade because of compan... read more
"SquareTrade definitely stands behind its quality service. We had a Garmin Forerunner 210 watch that had some issues with the battery life after 2 years and I'm so glad we had a 3yr warranty purchased with ADH coverage. I filed the claim on a Thursday and ST sent payment electronically by Sunday!! The communication via email was quick & efficient. We were able to purchase a replacement Garmin watch with a longer battery life and I made sure to purchase another 3 yr ST warranty on this one as well!!!!!! Thanks again ST for ma... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,637 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.