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Allstate Protection Plans / SquareTrade
About this business
"Excellent customer service form Square Trade! I filed a claim recently on a Netgear wireless router that completely failed. The rep asked me a few questions about the product, such as; Is it under manufactures warranty?, Have you contacted the manufacturer?, Have you contacted the seller?, etc. I told the rep I went through all the steps and since my wireless router was made by Netgear, I advised the rep that the company has a bad reputation in the area of customer service. The rep understood my frustrations and immediatley... read more
"It was easy to start. Hope it works good."
"wonderful experience - - - I purchased this warrenty on a tablet that I got for my 6 year old for Christmas worriying that she might well break the item by dropping it. Sure enough - in July - my daughter dropped the tablet on her way down the stairs, breaking the screen. I filed a claim that same day and was shocked to find the total turn around time from my calling the warrenty center, receiving my return label, mailing back my item, to receiving a check in the mail was only 8 days. I purchased a new tablet with a new squ... read more
"I warrantied a Linksys wireless router, and I started having issues with the device cutting out. After days of frustration, on a Friday evening, after office hours, between bouts of internet connectivity I was able to open a claim. I heard back almost immediately that my claim was approved and I would be reimbursed for my item, even though I was not expecting any response until after the weekend. I just needed to print off a pre-paid UPS label and mail it in. I wasn't able to make it to a UPS drop-box until Monday, and figu... read more
"The experience that I had with SqureTrade was a really painful and quick experience. They were really prompt about handling my claim. I would recommend SquareTrade to everyone I know!"
"wao super service in warranties and customer service a+ "
"SquareTrade is a great company. Though I thought they made me explain my problem with my modem in great detail, I thought their representative still tried to be helpful and honored my warranty. It is great that there is a company who does not overcharge for warranties, like the electronic stores do, and when it comes time to performing and stepping up, they actually do. Thank you SquareTrade."
"Absolutely exemplary customer service--from emails to phone calls. Whomever trains the customer service reps deserves kudos--each person I spoke with was friendly, informed and went well beyond what I expected in providing me answers and follow up. I had to make a claim on my warranty and everything went so smoothly. I have a check for the replacement with no hassle at all. I purchased a replacement item and immediately after the purchase, I went to SquareTrade to buy a warranty for it. I'm definitely a happy camper!"
"SquareTrade happens to backup their claims with a no nonsense attitude that makes me proud to be a customer. The fact that I can get a warranty on all the variety of equipment I purchase and know that I have protection makes it easier to invest in more quality products. I did have on defective item and sure enough, SquareTrade came through quickly and efficiently. I give them my highest recommendation. "
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,636 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.