This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I requested that I receive the same Samsung tv or a similar Samsung. I received a Vizio. The ratings for Vizio are much lower than Samsung.
the second time this year, you found some reason to refuse my claim.its a waste of money .you won't do anything but said no
It states it will replace an item under warranty, but not actually true. They will decide to replace or send you an amount less than you paid for the product. It would be imbedded in the fine print. They could easily find a replacement, but will choose what is best for them. Easy to file claim, so that is a plus.
I spoke to someone on the phone, he said get screen fixed then file a claim. Got screen fixed it was more than I paid for the phone, so when I go to file claim I see it says don't pay that if it's more. Would have been nice to be given the heads up on that when I spoke to someone. Then I talk to another person and they say I will only get reimbursed up to amount of phone, fine I understand. So file my claim and they ask for receipt. I upload receipt but it's missing something. So I upload again, same message, upload again sa... read more
My refrigerator broke down and I called SquareTrade.... had to speak with a couple different people as I was unable to understand the SQTD representatives. Finally got the refrigerator fixed and send in my invoice for reimbursement. Waited a couple of weeks and nothing. I have USPS Informed Delivery and the check had never made it to the Post Office! I called and they said they had cancelled the check and reissued another. Next day, they tell me that the check had been cashed and that I should work with my financial institut... read more
Allstate refered me to Samsung and Samsung droped the ball. It is now 11 days and i have not had a repair person mate the service call to repair my 2 year old 70" TV.
Terrible Terrible Terrible
Did not know what they doing
I did something wrong on my case and it doesn’t let me correct it or get a hold of anyone to talk about it!!!!!
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,864 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.