This profile has been claimed by the business owner or representative.
Hopefully the issue is taken care of now.
Business response:
Hello Reviewer2496314766, We apologize for any frustration caused by your recent claim. SquareTrade does our best to eliminate any issues that can delay the process before it affects our customers since we strive to provide an expeditious and hassle-free service. While our shipping labels are automatically sent via email in order to process the claim as quickly as possible, we can accommodate requests to print and ship the label to the address on file. While issues or delays may occur during the process, our goal is to ensur... read more
I had a very good experience with the initial contact and the repair was fast - overnight. I would have appreciated getting a repair report on what problem or problems were found and what repairs were made, including parts. I received my reimbursement for the expense to have the phone checked by a repair shop within a few days of submitting the invoice. I have not reactivated my phone yet, so I cannot say how well the repairs are.
Great customer service Ty
From start to finish, the service was amazing. The only complaint is it required two appointments 1 to diagnose and 1 to fix. The washer was fixed in 10 days.
Once we mastered the digital forms the process was easy
I was so disappointed when my headset stopped working properly suddenly. The protection plan was very easy to redeem and I have a replace headset that works great.
My experience with Allstate Protection was exceptional and I would choose them again. Because of them I was able to get a new replacement television.
I appreciate the quick turnaround with my claim. It was a very easy and quick process. I would definitely be conisering getting the protection plan on all my purchases now moving forward.
Excellent service. Very speedy. Was able to get my new phone within 48 hours.
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,284 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.