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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Overall there good with customer service I have yet to get a refund for a iPhone that I had sent back! And that’s not ok
Business response:
We are very sorry to hear that you are unhappy with us. SquareTrade does our best to provide our customers with quick, hassle-free service by offering various resolution options. These may vary depending on your device, and the issue reported. Some may also require further action on the customer’s end. In your case, we were unable to source a replacement through our vendors and moved to an alternate resolution. We apologize for any delays experienced, and are happy to confirm the device has been received and your payment is ... read more
From start to finish, the whole claim process was fast and easy!!!! Very pleased!
I have used Square trade for watches, TV's, treadmill,video games and more. Very easy process and they have paid every claim
They are always courteous prompt and pleasant and true to their word. Always on time.
Customer service representative was awesome!
Great experience! Company did what they said they would. I would use again
Quick and easy customer service. Quick payment, shipping, and returns. Overall the perfect item insurance.
The online claim process was a bit difficult & required assistance twice from online chat service, which helpful. When all required information successfully provided, claim was settled very quickly & check was received very quickly without need to return the insured device.
Lived up to their promise. Way beyond my expectations.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 25,633 reviews.
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.