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Allstate Protection Plans / SquareTrade
About this business
The customer service was top notch. The disappointment came when they sent a tracking number for my replacement TV. I was informed that the replacement TV was not eligible for a square trade insurance. Had I known this when I had an option of picking a tv, or accepting a check for $238. I would have taken the money, used it to purchase a new tv & extended warranty. Until now I've always been treated well by Allstate, but this was disappointing!
Greetings. This dishwasher has given us so many problems the last 14 months. It error codes and doesn't drain. Then it works fine. Then it error codes every wash for weeks. Then it works fine. We also had a leaking problem (that was fixed on another warranty claim in the last 14 months). Angel from Goodman Home Solutions was great. He checked everything out and said it was good. But I am uncertain. I expect that it will start error coding and not draining again.
The experience was phenomenal. I received exceptional service and awesome results. I was advised my claim would be resolved in the next business day and it was resolved the same day. I really appreciate optimum level service like this.
Happy to get a refund for defective recliner bought from Wayfair. Only complaint was having to navigate through non human services that took forever and a day to get satisfaction.
Very easy to do excellent customer service
Fast, Friendly Claim Assistance.
Very easy and fast. Now to find another product
There was no problem with my claim being processed and receiving my phone replacement.
Filed the claim and then had to call. It took 2 days for claim to be reviewed and service company assigned. I was supposed to receive a call, but had to keep calling to make sure claim had been reviewed. Once service company was assigned, part had to be ordered which took another week. Once part finally arrived it was repaired the next day. The process of getting a service company assigned should not take 2 days.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,131 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.