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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
All was taken care of with wonderful customer service!
My Fitbit overheated. Stopped charging. I received a new Fitbit Versa 2. Excellent.
From on line and telephone experience to repair and return, everything went smoothly.
Reps were easy to communicate with, efficient and helped me address my somewhat complicated refund. My item was not under manufacturer warranty because it was sold via eBay, an unauthorized Shelly by Sony. I had to get special permission to be reimbursed for a non-functioning product and deliver that to square trade. Unfortunately Sony reps have little ability to help there bc they can’t send emails or statements from their call centers. Squaretrade was able to understand this hand help me get a full refund anyway. They issu... read more
I don't return very many things, but the few I have returned took a lot longer than this return to Square Trade. The whole transaction was handled so quickly and efficiently, I was actually shocked. I'm so thankful that I bought the Square Trade insurance and I will any time it is offered.
It was a bit of a process getting the new Television it took about 3 weeks maybe a little more because the 1st replacements TV was broken however you did honor the warranty and all in all you did a good job Of replace It...
Got a new tv ! Fabulous Thank you
Well worth the $10 insurance due to phones are not durable.
I am very happy with the way they handled my claim. Very easy and quick I got reimbursed because my iPad couldn’t be fixed anymore.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,650 reviews.
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