This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Getting the claim approved involved entering lots of nit-picky information, which took some time, though that's understandable. Overall, the process was straightforward and Square Trade does a good job of walking the customer through each step and telling the customer what to expect next. I've had my computer back for only 2 days now. So far, it appears Square Trade successfully repaired the problem. The only reason I didn't give them 5 stars was because I went 11 days without my computer after I shipped it to them. That was... read more
I bought a higher end laser printer less than 2 years ago & bought SquareTrade protection at the same time. The printer started having major issues that were not corrected after trying many different "fixes". SquareTrade sent me a check & I ordered a replacement printer the same day. Thank you Customer Service for all your help with this issue.
My husband and I had to submit a claim pretty close together. The whole process only took about 48 hours and we had our gift card in an email. I would definitely recommend purchasing a replacement plan to my friends. We just purchased our new phones along with a protection plan. Thank goodness because my husband is very clumsy.
Quick response Hassel free
At first I could not get my return label and the next day it all was a breeze. Thanks Kathy
I'm so glad that I have Squaretrade on my side! When my 4 months old Acer computer stuck at the restarting screen, I was unable to find anyone to talk to at Acer because I was told the warranty had already expired, which was a shock to me because this new computer was just purchased about 4 months ago. Fortunately, I got the support from Squaretrade quickly, and my daughter was able to do her school work without too much delay. I would recommend Squaretrade to anyone.
Had one of the best return/replacement experience using SquareTrade. Everything from completing the return paperwork, chatting with the CS rep, mailing the product and receiving my new product was made hassle free and done in a timely manner. I would totally suggest getting SquareTrade to protect any product you purchase when available.
Good services services services
It was a bit frustrating with on the phone for over an hour. But did get the replacement fast.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,670 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.