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Allstate Protection Plans / SquareTrade
About this business
My initial contact was online. That was a mistake. My second contact via phone was miscommunication. I had to call Consumer Cellular a second time. I think the first problem occurred when I could not go back and alter my online info. Once Consumer Cellular got involved Square Trade was contacted again. Everything from there went perfectly! They understood my problem and immediately took care of it. My replacement phone was here in less than 2 days. This is a great service and if you have dealing with them, please be patient.... read more
Your technician was cordial, informative, and technically competent. Thank you!
My picture when to H- - -. I called to schedule an appointment with a tech to come out at fix it. The person I spoke with on the phone said that maybe we could fix it "Right Now" So she led me through a series of things and it was fixed in 20 - 25 minutes! And she didn't have to ask for a minute to look ANYTHING up!!! Great service.
This was the easiest insurance handling I've ever had. My replacement phone was shipped very quickly. The were no questions about replacement. I had Square Trade and they handled it. No hassling, just great service.
>5 year warranty from Sams Club; TV went black a few days short of the 3 year mark. >Went to SquareTrade (SQT) website to file claim...blew up, had to call. >SQT rep was fast and courteous; TV was toast. >I was offered 2 replacement choices; both off brand and junky. >Luckily, there was a cash option for $320, but I paid $400 for the TV and $320 doesn't replace my TV with one of equal quality/features as the warranty PROMISES! >I took the cash option and applied it to a $500 4K TV. For Sams Club Prime members, the warranty s... read more
I think i had a 5 year extended warranty. Technician walked me through some steps on the phone to try to restore the set. When that didn't work, they promptly replaced the unit.
The reps were excellent in every area.
It works, but venmo has a much better user interface. Nothing wrong with it, just not great.
I really missed my FitBit and had to forward the dead Fitbit and charging back to SquareTrade....the wait was hard because I missed having the Fitbit to use and hoped to receive another product asap. I was more surprised that I received a check so I could go out and purchase another product. Because I had received the initial product on sale, I now had a check to use and there are now no deals so I had to spend additional funds for a new product. It was a hassle but I was happy to have had a warranty. Thank you!
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,012 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.