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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"Squaretrade is awesome! I got two years of coverage through costco for $99. I wasn't sure I needed it at the time but it's saved me BIG $$$$. Do you wanna see a little crack on your $700 phone make its warranty invalid? I didn't and that's why I got Squaretrade! After purchasing several phones (which worked fine for a few months) but had bad hardware, I was told they wouldn't be covered because of the small screen cracks???!!!! Squaretrade had my back when my latest phone shattered. $50 got me a replacement overnight. NO HA... read more
"SquareTrade Saved the Day! my daughter spilled water on her phone! well you can imagine my dismay as we were soon to leave on vacation! I called SquareTrade about the situation and the customer service rep was wonderful! she had a replacement phone shipped out to us the very next day! problem solved! I can't thank you enough for your quick response!"
"First I went swimming with my iPhone 6s Plus and they replaced it, then I dropped it and cracked the screen and they took care of that as well! Super easy, no waiting on phone, and would definitely use them again."
"SquareTrade came through again, when my shredder decided to die on me. I just wish they would go back to sending the money via PayPal, so I don't have to wait for days for a check to get in, and only then have the money to go buy a new one..."
"glad i had it, problem solved"
"I purchased this warranty when I bought my smart tv from Amazon. It was a three year extended warranty about to expire. Once my tv acted up, I remembered the warranty. I called squaretrade, talked to a technician. He diagnosed the problem, sent the parts, and sent the technician out to repair my tv. Everything is working great. "
Business response:
“Good to hear! Glad you remember you were covered and got the TV working again :) Thanks for writing about your experience! ^AP”
"Everything worked out well. While I was on vacation, the laptop was being repaired! When I came back, I received a notice on my front door from FedEx it had been delivered back, and I received it the next day. I am very pleased to tell you, I did not have to input any files I backed up. It works perfectly! Thanks so much for sending it back to me! "
Business response:
“Thank you for posting your review. We appreciate the feedback and hope you had a great vacation! ^AP”
"I contacted SquareTrade regarding the broken sound board on my cell phone. My first agent was William Burg. He was courteous, funny and receptive. He even called me back after he reached the department with which he needed to communicate to follow up with me about the results. Several days later I needed to contact customer service again with additional questions and I spoke with Iman. What a pleasure to deal with someone who understood what i needed and sought out answers from her superior if she was uncertain of the detai... read more
Business response:
“Thank you for sharing your experience with us! It's always great to hear about the good stuff too. I'll send this review to the agents, they will be happy to read it! ^AP”
"At the beginning of my claim being filed, the phone wait time was lengthly in trying to talk with a technician to whom I had been transferred. However, afer this part was completed, the representatives were helpful & began the replacement process. After a couple of weeks, & a couple of calls, it was found that the replacement tv had mistakenly been on backorder. When this was discovered, the representative apologized for the delay & quickly sent the refund of the price of the tv within a couple of days. I was very pleased w... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,587 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.