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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"I have been a Square Trade customer for years. I usually purchase a extended warranty for most of my major purchases. I have used the warranties several times and have always found the process simple and painless, No questions asked, if it can't be repaired, they refund your purchase price. It usually only takes a few days. The cost of the warranties is far less than what is offered by the retail store and always better. Two of my relatives have gone through weeks of hassle with other warranty companes trying to get an item... read more
"Most people recommend you do not get an extended warranty but with four busy grandchildren AND the (normally) exceptional LOW PRICE for extended warranties - I find SquareTrade warranties for Electronics an absolute must. I can't think of a single time the repair service was not exceptionally fast. I sent in a DS last Friday for repair and got it back exactly one week later - looking brand new."
"I dropped my phone and even though it had a ballistic glass protector, the screen cracked and rendered my phone useless. Enter Squaretrade. They were fabulous from beginning to end. I hadn't registered my receipt, and had purchased it almost 2 years previous on ebay, so I thought, no way can I find the transaction, let alone the receipt. A squaretrade rep was with me every step of the way to help me find and send the receipt. We all know that feeling of phone separation anxiety, I was kinda freakin out a little, thinking it... read more
Business response:
“Hi Helene! SO thankful that you shared your experience with us! Thanks for hanging in there for the long weekend. ^AP”
"Square Trade is awesome! Our 60" Smart TV developed a vertical white line in the screen. I contacted Square Trade and a technician was dispatched to our house in a few days. The TV needed to be replaced and Square Trade's staff were very responsive, accommodating, knowledgeable, and professional. Our new TV was replaced with an equal and newer version of our old TV as we requested. I would highly recommend purchasing an extended warranty with Square Trade. "
Business response:
“We pride ourselves in being hassle-free and providing great customer service, thank you for recognizing that! You are a valued customer and we appreciate the shoutout! ^AP”
"I repaired my daughter's phones for many times with square trade for last 3 years, and it was very satisfied all the times. One thing I love is there is option let them call me whenever they are available to talk to me, so I don't need to hold the phone and wait for them. Very kind to explain any question I asked and told me how to do the claims. I like square trade better than any other insurances."
Business response:
“We totally understand! Glad we got your daughter's phones covered! thanks for sharing you experience with us, we appreciate the feedback! ^AP”
"Bought a camera from B&H Camera and as part of the bundle, the Squaretrade extended warranty came as part of the package. I'm so glad it did. It did increase the over-all price; however, the body disengaged from the lens one day and fell resulting in the sensor being chipped in three places. Canon was going to charge me $800 to repair until I remembered I had the warranty. I filed a claim and within 1 wk of sending Squaretrade my camera (they paid for the shipping), a new body arrived since it was deemed mine was unrepairab... read more
Business response:
“Great to hear we were able to save you time and money! Thanks for sharing your review with us, we definitely value it when customers speak up about the good stuff too! ^AP”
"My son knocked our camera over and the lens got smashed in. I sent it off to square trade, and exactly six days after I put the package in the Fed Ex box it was back on my doorstep, good as new! From filing the claim to receiving my camera lens back in usable condition once again, the whole process could not have been any easier."
Business response:
“Mistakes happen, so glad you had SquareTrade! Thank you for sharing your experience! Very much appreciated! ^AP”
"I was sooo surprised at how fast & easy my experiences were with Square trade, not only did I receive my item completely repaired within 1 week, I couldn't believe how friendly & helpful the staff are & how totally satisfied I am & how comfortable it is to know I have that 'just in case' coverage!"
Business response:
“That's awesome to hear -- we love being there for our customers and always appreciate a shoutout! Thank you! ^AP”
"My claim was processed fast and my item was fixed within 2days, The item was returned to me within 2days after repair."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,631 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.