American Collectors Insurance

Meredith Alyse 

on Facebook

a year ago

I had a scheduled call on August 13th. I sent pictures on August 15th. I followed up on August 25th because I hadn’t heard from the agent since the original phone call and request for photos. I followed up again on September 2nd and this time cc’d the general email. I received a phone call at work and left a voicemail stating they couldn’t go with my agreed value and said the best they could do was $5,000 less. I asked for comps, which I know are almost impossible to find. I wasn’t provided with any. I called and asked to ... read more

Austin Blodgett 

on Facebook

a year ago

I have coverage under them currently, however I am looking for an alternative. They valued my car at 35k, and said I needed to prove it was worth more than that. After sending them numerous receipts of just the drivetrain totaling over 30k alone, Tammy said she would get back with me and follow up. Weeks of silence. I called to follow up, no answer. I emailed to follow up, more silence. I do not review often but I am leaving this review because all I look for from any company is feeling like Im being taken care of, and I hav... read more

Joseph Montalti 

on Facebook

a year ago

I HAVE 4-5 CARS AT ANY GIVEN TIME WITH AMERICAN COLLECTORS AND HAVE USED THEM SINCE 2016 OR 2017 I CAN'T REMEMBER EXACTLY WHEN I SWITCHED FROM HAGGERTY. ON 06/28 I PURCHASED AN A-TEAM TV SERIES REPLICA VAN. AFTER SENDING ALL THE PHOTO'S REQUESTD THEY STATED THAT THEY WOULD NOT BE ABLE TO COVER MY VAN. I AM VERY DISSAPOINTED AS I HAVE USED THEM SO LONG AND NEVER ONCE HAD A CLAIM WITH THEM. SO NOW SINCE I AM FORCED TO GO BACK TO HAGERTY TO INSURE THE VAN I WILL BE SWITCHING MY OTHER 4 COLLECTOR CARS AS WELL WHEN MY POLICY THAT... read more

Joe Pro 

on Facebook

a year ago

used them for 7 years on at least 9 classic cars...never put in a claim! never any issues...they dropped me for having a small tear on my seat...which I have new old stock seat covers took me 3 years to find..and in the 7 years I have recommended at least 30 new customers to them! I have a clean driving record, no points ever! this is a classic Cadillac that I only use for car shows in the summer only....I explained the small damage to the seat and they did not care!!! beware they will drop you for no reason at all 

Chuck Milam 

on Facebook

a year ago

Tried to add a second vehicle to my existing long time ACI policy and ended up talking to 5 different people, all with 5 different rates, some licensed, some not. I wasted 4 hrs and finally went with Hagerty. Took 10 mins, didn’t get the run around and my policy was $300 cheaper per year. I will likely switch my other classic to them as well. ACI has really gone down hill. 

Jesse Green 

on Facebook

a year ago

Was not a fan of having my time wasted. Filled out the questionnaire, honestly and gave me a price but I needed to call or schedule an appointment. Was rejected because I can't put my pickup truck in the garage that needs paint and am open about. Which was a question on the questionnaire and should have at that time said sorry we don't insure people who can't put it in the garage. So that all to be said not sure of quality but they like to waste time out of the gate. 

James Riley 

on Facebook

a year ago

they suck and their mom's a hoe 

Joseph Anthony 

on Facebook

a year ago

Cheap for a reason. They are horrible communicators and make up their guidelines as they go it seems. I will be switching all my vehicles to another provider. 

Harry Rowand IV 

on Facebook

2 years ago

horrible experience, had to reach out multiple times to get an answer on my quote and was promised multiple call backs that I never received.