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American Collectors Insurance
- Insurance
- Mount Laurel, NJ
About this business
Location details
250 Century Parkway, Suite 425, Mount Laurel, NJ, 08053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I am so disappointed in this company. My family have been loyal customers for 28 years. This company has completely dropped the ball on our medical bills following an accident caused by a red light runner. American Collectors never answer the phone, or return calls. This has been going on for months. Now the hospital is billing us because they can’t get a response either. Buyer beware.
Up to two weeks ago I would have been singing the praises of ACI, but two weeks ago today I filed a claim and have only received notification they received the claim. I initially heard that they received the claim and had turned the claim over to an adjuster, JC Collazo. Since then, and since I haven't heard anything from this JC Collazo, I've called and left messages for him 3 times. Still no response. I contacted ACI and was told by Tracy Parent she would contact JC Collazo and have him call me. He ignores her too. D... read more
Using ebay as a source for parts estimates is not how business is done. 89 dollars for a claim that will cost me nearly 20k of damage. Why do I even have agreed value when I would have been paid out more with statute value?
Frequently asked questions about American Collectors Insurance
How is American Collectors Insurance rated?
American Collectors Insurance has a 4.8 star rating with 5,206 reviews.
When is American Collectors Insurance open?
American Collectors Insurance is closed now. It will open at 8:30 a.m.