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American Dream Auto Protect
- Auto Insurance
- Edison, NJ
About this business
American Dream Auto Protect is the leading provider of extended auto warranties in America. We are dedicated to giving our customers the best possible experience by providing quality coverage and service. With an extended auto warranty from American Dream Auto-Protect, you'll be covered for mechanical and electrical breakdowns, meaning you won't have to pay out of pocket for repairs. You can choose a custom plan that best suits your vehicle, and our service contracts promise fast service for covered issues.
Location details
300 McGaw Dr 2nd Fl, Edison, NJ, 08837, United States
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Terrible! Read the agreement especially Letter V where it says they do not cover repair or replace due to mechanical failure for normal wear and tear. I paid them and they denied all my claims. Don’t even consider this. Just run!!!
I DO NOT RECOMMEND THIS COMPANY TO ANY ONE WHO IS SERIOUS ABOUT REPAIR OR REPLACEMENT COVERAGES. THIS COMPANY AFTER 30DAYS DECLINED A COVERED REPLACEMENT ITEM DUE TO "PRE-EXISTING CONDITION" CLAUSE STATING THAT THE POLICY DID NOT BEGIN UNTIL THE SECOND PAYMENT OF THE PREMIUM WAS RECEIVED, THEN THE 30DAY COUNTDOWN COMMENCES. THIS WAS NOT STIPULATED IN THEIR DECLARATIONS PAGE. THIS IS A COMPLETE OUTRAGE ON A COVERED COMPONENT.
I am going to start out letting everyone know that I wrote a review earlier today about a customer service rep I had what was Sophia, which did a great job. But 4 hours after that I got an email from claims on my vehicle which is a 2014 GMC Terrain. Starting from the beginning, My Terrain was running fine in March and April with 149k miles, I put a new starter on and new throttle body and sensors and a normal maintenance and changed the oil as GMC recommends. I got a phone call from American Dream Sales Rep Edward B. which t... read more
I am going to start out letting everyone know that I wrote a review earlier today about a customer service rep I had what was Sophia, which did a great job. But 4 hours after that I got an email from claims on my vehicle which is a 2014 GMC Terrain. Starting from the beginning, My Terrain was running fine in March and April with 149k miles, I put a new starter on and new throttle body and sensors and a normal maintenance and changed the oil as GMC recommends. I got a phone call from American Dream Sales Rep Edward B. which t... read more
I paid $149 to start the plan, but then "life" happened - unforeseen dental issues and family illnesses - and had to cancel. Called and spoke with Corey who did everything possible to force me to pay for the coverage and continue the policy. Told him we had family illness (close to death) and the dental issues - he told me $149 wouldn't pay for the travel or treatment I needed. He presented several "what if" situations and tried to convince me not to cancel. I was put on hold for severeal minutes, and when no one picked up t... read more
I took out an extended warranty on my 2016 Ford Explorer at the end of February with this company. I had to wait 30 days before making any claims. Last Friday my husband took our car to Ford because the air conditioning stopped working and our warranty was now in effect. While at the dealership they found our water pump also needed to be replaced. The cost of these two repairs is almost $6000. The dealership submitted a claim and we were promptly denied. The reason we were given is because there is a technical service bullet... read more
I took out an extended warranty on my 2016 Ford Explorer at the end of February with this company. I had to wait 30 days before making any claims. Last Friday my husband took our car to Ford because the air conditioning stopped working and our warranty was now in effect. While at the dealership they found our water pump also needed to be replaced. The cost of these two repairs is almost $6000. The dealership submitted a claim and we were promptly denied. The reason we were given is because there is a technical service bullet... read more
24-48hrs for work to be approved. I am on hour 48 after missing a repair appointment I made due to my "agent," which is not really my agent, not informing me of the wait time. Truck sat at the mechanic all day 48hrs ago. They'll take your money, but so far have given me only stress and hold-ups about repairing my ball joints. Dismal experience - I run a business and don't have time for this. American Dream: PLEASE MAKE IT RIGHT.
Today will be the 14 day since I’ve initiated my claim . It appears there is a “ deny first “ policy in place . Advising parts not covered . After sending invoice of party which aren’t the nes I’ve been denied for , I’ve been sending emails. Ever since . Today I spoke with AJ , he hung up. Turn Frank , he hung up both after reassuring my acct and I requesting supervisor . The 3rd and 4 persons seem to know who I was before I spoke advised I’m handled in cldim and transferred before I could speak , this two calls hung up. Whi... read more
Frequently asked questions about American Dream Auto Protect
How is American Dream Auto Protect rated?
American Dream Auto Protect has a 4.5 star rating with 2,895 reviews.
When is American Dream Auto Protect open?
American Dream Auto Protect is open now. It is open 24/7.