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American Dream Auto Protect
- Auto Insurance
- Edison, NJ
About this business
Location details
300 McGaw Dr 2nd Fl, Edison, NJ, 08837, United States
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I took out an extended warranty on my 2016 Ford Explorer at the end of February with this company. I had to wait 30 days before making any claims. Last Friday my husband took our car to Ford because the air conditioning stopped working and our warranty was now in effect. While at the dealership they found our water pump also needed to be replaced. The cost of these two repairs is almost $6000. The dealership submitted a claim and we were promptly denied. The reason we were given is because there is a technical service bullet... read more
24-48hrs for work to be approved. I am on hour 48 after missing a repair appointment I made due to my "agent," which is not really my agent, not informing me of the wait time. Truck sat at the mechanic all day 48hrs ago. They'll take your money, but so far have given me only stress and hold-ups about repairing my ball joints. Dismal experience - I run a business and don't have time for this. American Dream: PLEASE MAKE IT RIGHT.
Today will be the 14 day since I’ve initiated my claim . It appears there is a “ deny first “ policy in place . Advising parts not covered . After sending invoice of party which aren’t the nes I’ve been denied for , I’ve been sending emails. Ever since . Today I spoke with AJ , he hung up. Turn Frank , he hung up both after reassuring my acct and I requesting supervisor . The 3rd and 4 persons seem to know who I was before I spoke advised I’m handled in cldim and transferred before I could speak , this two calls hung up. Whi... read more
Horrible company! Scammers! They are no different than every other scam company out there! I purchased the PLATINUM plan back in August 2024. As of January 2025, I had paid them $2,840. I had one payment of $710 left in February. On January 22nd 2025, I brought my car in to Capital Transmission. They ran it through the machine and it came back with the code for a bad transmission, the "Nissan death code" as the shop manager stated. He stated that theirs no doubt you have a bad transmission. It took a day to get a response fr... read more
SCAMMERS ,DO NOT DO BUSINESS UNLESS YOU WANT TO BE A VICTIM OF FRAUD.THEY DO NOT HONOR THE SERVICE PLANS AND MAKE EXCUSES AS TO WHY.. STAY AWAY FROM THIS SHAKY BUSINESS ..
There cannot be a worse company than this one. Don't waste your money, and go elsewhere for warranty. Don't believe their reviews ( that I've got no idea who gave them those great reviews because it's all a lie ) do your research, and you'll see for yourself. They'll refuse to cover claims, and will find a way to get out of fixing. Their terms in wording that they use in their contracts are contradictory, but worded in a way so they can get out of paying for anything. They say they cover this whole list of things, but they d... read more
This is by far the worst company I have ever dealt with. Their customer service is terrible—rude, unhelpful, and downright disrespectful. They will bombard you with calls to sign up, but once you’re in, they completely disappear when you need assistance. They claimed my plan was month-to-month but tied me into a contract without my knowledge and demanded a hefty cancellation fee. They also refused to cover repairs, claiming they were “pre-existing,” even though that was not the case. Their process makes it nearly impossible ... read more
Hi. Please be careful with this company. I purchased a 2015 vehicle, and after a month I got an extended warranty with this company. the 30 day period pass, and after an additional 14 days, my water pump went out. I had been driving my vehicle everyday. I had it towed to the dealership service department, and they told me that it was the water pump. they called my warranty company, and the first thing that this company said was ohh, this is a new warranty contract. The service advisor said what does that have to do with anyt... read more
Cannot do a negative Star. DO NOT, DO NOT, DO NOT BUY from American Dream Auto Protect. The specific repair we needed was specified in paragraph 14. Mark kept referencing Paragraph 1. They are refusing to make the $6,000 repair. We have talked to Nick and Mark repeatedly. My husband has an understanding of what the repair is. Mark became angry and indignant when my husband pointed out that the repair they were refusing was not the repair the Dealership had sent to them. Mark accused my husband of trying to do something illeg... read more
Frequently asked questions about American Dream Auto Protect
How is American Dream Auto Protect rated?
American Dream Auto Protect has a 4.5 star rating with 3,235 reviews.
When is American Dream Auto Protect open?
American Dream Auto Protect is open now. It is open 24/7.