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American Dream Auto Protect
- Auto Insurance
- Edison, NJ
About this business
Location details
300 McGaw Dr 2nd Fl, Edison, NJ, 08837, United States
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Terrible absolutely terrible. I don’t even want to leave a one star. They’ll beat a price and pressure you into leaving a good review for them but then when it’s time for them to pay they’ll leave you to fend for yourself. They tell you any ase certified mechanic can fix your vehicle but no shop honors them. For good reason after how they treated me too. So you call them to find a shop and they’ll send you too one but they completely disregard what the shop diagnoses. In my case they could t approve any engine work until the... read more
Terrible company to work with! They lie about the coverage they provide, they deny your claim and then tell you they didn't. They told us we would need to have the engine torn down more for inspection (at a personal cost of $2000 to us) and then after we did that they denied the claim for something that had nothing to do with the engine. They told us that they denied the claim because of an unresolved recall issue. When we provided all the paperwork that proved that the recall issue had been completed Raymond told us that it... read more
Got a policy in Dec 2023, and was rude then but was cheaper than other warranty. American Dream didn’t pay my claim because I started in Nov 2023 and made a claim in January 2024. Every person was rude, wouldn’t let me speak to a supervisor for nothing. I made 5 different calls. The dealership I went to stated they wouldn’t even talk to her about my claims, but at first they would only talk to the dealership. Please don’t waste y’all money because they will just take it and don’t pay for a claim. Rude as Hell!!
If I could select 0 stars instead of one I would. This company has so many fraudulent tactics to look like a legit company. They have stolen people’s facebook profile pictures to create fake accounts with fake names to create fake 5 star reviews and they are all from Ocean City MD. They harass and beg you to remove negative reviews, and Raymond W will talk over you and hang up if you have a problem. My platinum coverage started 9/28/23 and I filed a claim in October and the company said that my coverage never started even th... read more
I cannot express enough how betrayed and frustrated I feel after my dreadful experience with American Dream Auto Protect Car Insurance. This is now the fourth negative experience I’ve had with this company and each time they refused to pay what I was due, in spite of the fact that I initially paid a premium of $8279.33 Recently, I requested an authorization for a pending repair. American Dream denied my request stating that they would not pay for this claim or any future claims until I withdrew the recent complaint I filed w... read more
Claim submitted Tuesday & Wednesday, 10/17-18, was told under review.m. We’d I called and spoke with CS, was told claim not covered because was for repair of “Hose” and pipe not considered part of. Covered items”. Informed CS that part needing repair was Radiator itself, NOT hose to radiator. CS said repair claim submitted said was for ‘Hoses’. Informed CS would speak with repair center. Repair CT said did not even mention word “Hose” in claim submitted, will resubmit and call & speak with CS & make sure understands. This wa... read more
This is a fraudulent company! They sold extended warranty for my porsche panamera and the dealership had my car for 2 months already, they refuse to pay basic coverage on it. Everything it's included on the contract and they treat me like a worst, even the guy at the porsche dealership confirmed they are the worst customer service they already got and refuse to pay basic problems like brake actuator and fuel pump. I bought the most expensive package and at the sales moment they said it's everything included. After finish the... read more
I recently had my air conditioner go out and took it right away to the dealership in which they communicated with American Dream Auto Protect. After waiting a few days for the approval the dealership was able to complete the job. I would have rated American Dream much higher for this issue, but unfortunately my first interaction or need did not go as smooth. I took my car in for what needed up being a transmission issue. After the adjuster came in they denied my claim stating this was already a preexisting issue. Dealership ... read more
Car broke down on 9/27/23 and as of October 23,2023 still waiting for repair approval on a turbo charger repair that is approximately $10k. Platinum coverage lists Turbocharger as covered part
Frequently asked questions about American Dream Auto Protect
How is American Dream Auto Protect rated?
American Dream Auto Protect has a 4.5 star rating with 3,235 reviews.
When is American Dream Auto Protect open?
American Dream Auto Protect is open now. It is open 24/7.