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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,976 reviews
Heather Murphy's profile image
Heather Murphy 
3 years ago

Customer service is not as good as it used to be. Service providers are excellent. 

Ms. Harris's profile image
Ms. Harris 
3 years ago

Quick response time and vendor recommendations. 

Business response:

Hi Ms. Harris. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Linda J's profile image
3 years ago

They fixed the problem promptly and professionally. So appreciated!! 

Business response:

Hi Linda. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Amy Padilla's profile image
Amy Padilla 
3 years ago

American Home Shield offers prompt, professional, and courteous service. Their customer support services are eager to help resolve any issues that you may encounter. 

Business response:

Hi Amy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Steve Peterson's profile image
Steve Peterson 
3 years ago

I file a claim and it gets taken care of, 

Business response:

Thank you, Steve. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company. 

Terry Reid's profile image
Terry Reid 
3 years ago

I have used AHS for over 15 years. They are prompt, and send good people, usually, to repair items. I have learned that the small repairs are handled really well & are the reason I have a home warranty. Do not expect them to replace large items. That won’t happen, in my experience. 

Bill Branks's profile image
Bill Branks 
3 years ago

smooth appointment making and communication 

Teri Springer's profile image
Teri Springer 
3 years ago

Fast and efficient. quick response time. 

Business response:

Hi Teri. It is so wonderful to hear about your AHS experience. It is our goal to provide our members with prompt and dependable service. We are so glad to have done that for you and look forward to doing so again in the future. 

Catherine Cottingham's profile image
Catherine Cottingham 
3 years ago

They are very quick in their response to get the problem resolved 

Business response:

Hi Catherine. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy that we could do that for you. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,976 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.