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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service is not as good as it used to be. Service providers are excellent.
Quick response time and vendor recommendations.
Business response:
Hi Ms. Harris. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
They fixed the problem promptly and professionally. So appreciated!!
Business response:
Hi Linda. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
American Home Shield offers prompt, professional, and courteous service. Their customer support services are eager to help resolve any issues that you may encounter.
Business response:
Hi Amy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I file a claim and it gets taken care of,
Business response:
Thank you, Steve. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.
I have used AHS for over 15 years. They are prompt, and send good people, usually, to repair items. I have learned that the small repairs are handled really well & are the reason I have a home warranty. Do not expect them to replace large items. That won’t happen, in my experience.
smooth appointment making and communication
Fast and efficient. quick response time.
Business response:
Hi Teri. It is so wonderful to hear about your AHS experience. It is our goal to provide our members with prompt and dependable service. We are so glad to have done that for you and look forward to doing so again in the future.
They are very quick in their response to get the problem resolved
Business response:
Hi Catherine. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy that we could do that for you. Thank you for trusting AHS.
American Home Shield has a 4.8 star rating with 95,976 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.