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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very dependable. Good workmanship. Convenient. Flexible.
Too much small print for not covered items
I had an issue with the dryer and I forgot I have Home Shield's service. I had a company come out and they inserted something in the dryer vent. I thought it was clean but when I connected my new LG dryer, it kept telling me that the sensor is sensing that the vent is not 100% clear. The dryer was turning off on its own. Then, I remembered that I have Home Shield so I decided to pay the $100-something and have one of their affiliates come out.Two techs came and I told them even before they entered the house that I wanted to ... read more
The professionalism I encountered when requesting service
I've always believed in a home warranty because it definitely protects you from those big, unexpected issues that come up and I'm very satisfied with American Home Shield. The coverage has been good. Usually, I don't have a whole lot of issues but when I do, they take care of it. That's all I expect. It took the air conditioning company about three days before they could come. Then when they came, they had to order a part. They came two days later. So it was uncomfortable but it was what it was. That was fine. Then it was th... read more
They were quick and professional. My issue was resolved by a very skillful technician.
John Broussard Appliance was good. The guy came in for my stove and he went to the stove and the microwave and he said we needed new parts if he could get them. If not, we'd get a new stove and a new microwave. We waited 10 days and we could not get the parts because the stove was too old. So he got a new stove and we're getting our new microwave tomorrow.I did my claim with American Home Shield online. I thought it was a $100 deductible for each and every item that you needed, but you can put four items. There was a little ... read more
Quick response time to problem and great coordinators
Most of the contractors they use are extremely proficient. At times AHS are slow to respond
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,277 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.