American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,720 reviews
Patricia Moore's profile image
Patricia Moore 
3 years ago

My experience with AHS is been very good. The companies are very professional. 

Business response:

Hi Patricia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

SHELTON KEYES's profile image
SHELTON KEYES 
3 years ago

American Home Shield sends efficient, professionals to handle your problems. From managing AC units to plumbing issues I have received quality service. 

Business response:

Hi Shelton, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Christina Sutu-Wallar's profile image
Christina Sutu-Wallar 
3 years ago

I called American Home Shield to get more information on the services they offered. The woman I spoke with was very helpful, personable, and answered my questions without hesitation. I liked that they offered different tiers of service/coverage that worked for my budget and needs, and that their customer support actually cared and were helpful without making me feel pressured. 

Business response:

Hi Christina, We appreciate your feedback about your most recent American Home Shield experience and hope you continue to enjoy AHS and the coverage we provide! 

ANTONIO A COVINGTON's profile image
ANTONIO A COVINGTON 
3 years ago

good service and great quality i would recommend them to all my friends and family. 

Business response:

Hi Antonio, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Kristine Childers's profile image
Kristine Childers 
3 years ago

During the coldest part of winter so far my heat went out on a Sunday, also on the week of Christmas. I sent in a service request and they said someone would contact me the next day. A company came out the next day and they said they didn't work on my type of furnace (modular home?). So on Tuesday another company came out and reported to me they had to order the part. Part was ordered and installed 2 days before Christmas. I had borrowed 4 space heaters from different family & friends to try and keep warm & pipes from freezi... read more

Richard Newman's profile image
Richard Newman 
3 years ago

So far good. I had one issue and it was handled within the week 

Business response:

Hi Richard, We appreciate your feedback and hope you continue to enjoy American Home Shield and the service we provide! 

Monique B's profile image
Monique B 
3 years ago

I appreciate the service. They have been great. The only drawback, and it's minor - is that it can be difficult difficult to understand the agents from time to time. 

Mary's profile image
Mary 
3 years ago

Fast response and great results low monthly payment 

Business response:

Hi Mary, We appreciate your feedback and hope you continue to enjoy the coverage we provide! 

James Westphalen's profile image
James Westphalen 
3 years ago

I have had AHS for 25 years. In all those years when I call for a service request AHS has provided me with a quality service company. They keep a list of companies that respond quickly and professionally . I believe in all those calls I only had one incident where I had an issue with the service company and it was minor. 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,720 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.