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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We submitted a claim for our fridge. Everything was pretty good. Everybody was backed up here in town because I called everybody, and the contractors that AHS sent got out here faster than anybody. Then they were able to fix it the same day. It looked like an issue with the switch. They were great. Everything was great with AHS as well, I didn't have any issues.
Our AC stopped working. After making a claim, American Home Shield had Quick AC come out. Whatever the tech did, it took him five minutes but he fixed it. I had two service calls. One responded right away while the other one took a week and a half. Overall, it's fine. I'm satisfied. I've been a customer of American Home Shield for five years and I'm satisfied.
We had two plumbers come out recently. The first one was for a toilet installation. We had already bought the toilet after our last one broke. We just needed it installed so it was nothing too complicated. My husband really liked the plumber. He was a very good and professional person and he seemed to know what he was doing. Then the second one, when we bought the house, we were told that the cold water tap in the shower didn't work. We asked the sellers to fix it and they didn't want to so as part of our deal, they gave us ... read more
Sunbelt Electric was excellent. The tech was very prompt and very communicative. He was gonna be a few minutes late, and he called me and told me more of exact time he was gonna be here. That's what I loved about him. He came in and got the problem fixed. Submitting the claim with American Home Shield was easy peasy. The reps I spoke with were really good. They gave me Sunbelt's name within a couple hours and then I called Sunbelt and scheduled myself.
I submitted a claim to American Home Shield for a refrigerator and freezer that was not working and someone called to tell me that they scheduled an appointment with their contractor. But then, the only time that their contractor could come was the coming Saturday so I had to wait three days. They told us they could go with GE Appliances to address my claim or they could go with Sears. I told them to do GE for the coming Saturday. However, I waited that coming Saturday and nobody came.Nobody knew anything about it and AHS ne... read more
My relative told me that I needed Home Shield. One time my washer stopped working. It's holding water. I had washed one load of clothes, put it in the dryer, put another load of clothes into my washer, and I fell asleep. And when I woke up, I went to check it, because I thought to myself, "I’ll put the clothes in the dryer." But when I went to reach into the washer, it was full of water. I called in and told Home Shield that my washer was not working, and asked if they could get a service call. They said that the contractor ... read more
When I bought my home, I had a special deal because I was a first-time homeowner. I was pretty happy with my warranty. But the second year when I went to renew, the cost was twice as much so I started shopping around. I just googled home plans and American Home Shield was one of them. I started calling people and there were savings with AHS over what my new rate was with my old company. Their reps were good too.I went online to make a claim when my furnace wasn't clicking on. I loved the AHS website. It was quick and easy. A... read more
We had a sink clogged up and we had a leak on a faucet. We had City Plumbing come out and we had them do several things while they were there including the food grinder that wasn't working. We paid the $75 fee and they did a good job. The garbage disposal, the faucet, and the leaky drain were fixed. American Home Shield had done fine so far. We bought the protection knowing that the trailer we bought wasn't in really good shape and we knew we would have some repairs. And it has been worth the money.
We started with American Home Shield when we first bought the house that my son lives in and we had a very bad experience. It was so bad that I swore I'd never use American Home Shield again. However, I changed my mind when I knew that there were things that I might wanna have repaired, especially for my son, that I didn't want to have to mess with, and he could just call. I gave them another try. There was a time that the thermostat wasn't working. I did a claim online and the website was user friendly. The man from J-Tech ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,280 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.