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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The electric company has been out twice. My husband called them out because we were having issues with our electricity going off in half of the house. We were having electricity problems once or twice every day. The contractor gave us a time frame the day of on when they would be there and texted when they were on their way. It was very wonderful. They were professional, efficient and quick both times. They were helpful on follow-up if we still had issues. The first time, they did not solve the problem and the second time, m... read more
Accord Appliance came out for my stovetop that had a pilot light malfunction. There was an issue with the electronic ignition. I used the online to file the claim and the tech was scheduled for a week away. It was a while. That was the quickest that they had because I was really open. But then, once the contractor came, the tech was okay. The unit fixed itself. Having Home Shield saves a lot of money and I like their service most of the time.
I always go to Home Shield's website to do a claim and then I get a text message saying, "This person or this company has been assigned to you." I did a claim for my AC that was freezing over. There was some regulator on the outside unit that tells the unit to shut off. Home Shield sent Sevier Climate Control, and a tech came out. He was nice and very professional but didn't do anything. I had to call somebody else because I couldn't wait five days for somebody to come out because I was hot right then. I forgot about it, and... read more
I had a water heater that wasn't staying lit. I originally submitted a claim online and the American Home Shield website was fine. I actually much prefer just going online, doing it, and handling it myself. American Home Shield sent out Emergency Plumbing & Rooter. The guy came out and said the water heater was malfunctioning. He relit it and said he was not sure how long it was gonna stay lit then left. Less than a week later, it didn't stay lit so I called at that time and reopened the same claim. American Home Shield sent... read more
My refrigerator was not making ice. Samsung knew from the front that those ice makers were not working properly and they had a recall on it. But Samsung did not call the customers who had bought it. It was just through trial and error. First of all, I thought I had done something wrong. I talked with the store where I bought it from to try to get some expertise from them. I called Samsung, and talked to them and I was not being successful in trying to make it work. So, I finally started calling American Home Shield.The only ... read more
Great experience. Air Majesty was on time and took care of the issue with no problems.The only problem is that $100.00 for each repair is pricey but everything else is okay.
The claims process with Home Shield was pretty easy. They gave me what I needed and it was helpful. Discount Contractors was able to help with my plumbing issue.
In the three years I've had American Home Shield, things have been easy and they have been assuring. Most recently, I had an air conditioner that was making noise at the top. While I wouldn't hear too much inside my townhouse, outside, it was very noisy. I submitted a claim online to American Home Shield. Their site was very easy to use and they said that a contractor would be calling me within 24 hours. Crispy Air came on behalf of Home Shield and the tech from there was perfect. He took a picture of my unit. The issue was ... read more
The garbage disposal broke and when I submitted a claim with AHS, the tech they sent out put a new garbage disposal in. Then, the toilet shut down and a pipe was leaking. He fixed all of them and he was very good. That was the best experience I ever had.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,669 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.