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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Storm Electric came out twice. One was for one of the electrical sockets. My husband had rewired it wrong. The contractor did a great job and it took them no time at all to do the repair. They were on time, friendly, called the night before and came when they said they were coming. I like American Home Shield's promptness, usually.
Appliance Solutions was here for our dryer on a couple of different occasions after we submitted a claim to AHS. They were the ones who were chosen by AHS to come out and do the service. My husband said that they seemed very knowledgeable. When they came out the first time, they identified some potential parts that needed to be replaced and we were gonna order them. Then we heard back from them saying that AHS decided that because of availability in parts, they were going to replace versus fix.We haven't had a dryer for five... read more
The technician that came to check my AC was through and explained the problem to my understanding. He was truly professional. He was on time and he called before he arrived.
I filed a claim online and I was able to put everything that I needed in the website. Seattle Home Appliance called me within that day and I was surprised. I wasn't expecting it that day. I couldn't do it so I had to do it a different day. The guy came out and he was professional. He came to the door, asked me what was wrong and I told him. He fixed it and it wasn't very long. I was able to do a wash that day.
I've had two plumbing companies come out that did two water heater deals. Then I also had an air conditioning claim. They were all great. I've used American Home Shield before and then they had the discount program going on for the first year. So I chose to use them again now.
I did a service order when our AC wasn't cooling and when the tech came, he couldn't find anything wrong with the unit. He put some more Freon in it then the house cooled down a little, but I don't feel like it's cooling like it should be cooling. Yesterday, I had the AC set for 72 and then by 6 o’clock last night, it was already up to 77 degrees in my house. I felt like the tech did everything he could do though. Also, I've been satisfied with American Home Shield. I'm on the outskirts of town, so sometimes it's hard to get... read more
The pipe being on top of the water heater was broken and it would leak. I didn't notice it until I started seeing water buildup on the floor. I decided to call AHS and they sent Grade A Plumbing. The tech inspected it. He showed me where the pipe was broken and where the water was leaking through. Everything was satisfactory.
We bought a house and we took over the existing contract with AHS. Filing claims with them is very easy. I do it straight online and by email. Recently, I had a plumbing issue where they sent out Drain Masters. The techs came in a Drain Masters truck and did a very good job. They mentioned that they found a couple of problems. The one they initially came out for would've broken down at a later point had they not fixed it and they've been back out for another issue. But it all fit into the same problem on the Elite Toilets. A... read more
Sears out for an appliance issue recently. They did it very well. In fact, we've had them out twice. We solved the problem. But part of it was the way that the machine operates normally is not the way one would expect from looking at the controls so we had an issue there. Other than that, it was fine. The guys who came out knew what they were doing. They were nice people to deal with. Overall, AHS is doing what they said they would.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,672 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.