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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had AHS for a long time and submitting claims has gone okay. Recently, Sears came out for them to handle an appliance issue of mine and they were good. The first guy who came out had to order parts. Then, the next guy who came put them in.
The top shelves of my refrigerator were freezing the food. The dishwasher was also taking way too long and it wasn't cleaning. On the dishwasher, the guy replaced the part that he needed to replace. The time is now less and it seems like the dishes are coming out clean. That claim is completely finished. For the refrigerator, the guy came in and adjusted the thermostat on the freezer and other issues that it had. But it comes and goes. It's not because of the service provider but this is about the fourth time I called for th... read more
PJ Appliance came out to work on the dryer. Submitting a claim was fairly easy. We set up an appointment and PJ Appliance were there at the earlier side of the appointment. So they were pretty prompt. I've had American Home Shield for decades now and I'm happy with them.
A-US Air of Texas was amazing. They were in and out. The appointment and the technicians were wonderful. The AC froze. They looked at it and they said, "I had to go get a part." They came back and they fixed it. Everything is working extremely well since then. I work for a hospital, and new physicians get hired on and I've recommended American Home Shield several times. We like the ease of having it. My daughter is in Tyler, Texas and we're in San Antonio. She's a 21-year-old by herself, and so it's so much easier having the... read more
The American Home Shield website is pretty user-friendly. We've had a few claims with them and some have been really fast and good, but some of them have been slow to get out there. We had a plumbing issue and Plumb Tex did the job to satisfaction. Everything has been fine, as far as we know. Getting the plumbing issue fixed allowed us to be able to do our dishes.
Lior ************************** was a pleasure to work with. He quickly diagnosed our ** refrigerator needed a new compressor and ordered the part through ***. Unfortunately we had an extended wait for the part to arrive but once it did, Lior's friendly can-do attitude made it a pleasure to have him in our home as he professionally went about his task. I would highly recommend his services to anyone requiring appliance repair work.
I had a number of things to be done and R&R came out the next day. The tech did everything that I needed to be done. He took care of everything. Things are going fine except one thing. He installed a GFI but my weed-whacker keeps tripping it. After a while, I'll have to wait a while and reset again.
I've had a very good experience with American Home Shield. When I had an issue with the sink, I called them to let them know and they were good. A guy from Dave's Plumbing Repair came by the next day. The service was good and it helped because it moved fast.
I have two neighbors who got Home Shield because of me, because they asked me who was I using some years ago. One neighbor still has it, but my other neighbor got upset about something. Home Shield has their lower-grade, mid-grade and higher-grade. I have the higher-grade. She needs a new air conditioner. I was trying to find out why she had to pay a whole lot, because maybe she misunderstood and she said, "No, I called them twice and they said that's what I would have to pay." But after we talked, she had the lower payment ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,672 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.