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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good response time. Contractor set up with did a good job.
Customer service is definitely an A+. My claim was resolved in absolutely no time flat, with no snags along the way!
Business response:
Hi Barbara. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Had trouble with them sending a local tech at first but after a couple of no show contractors they got one locally who came right over
Well, so far, all is good. I was informed that you needed to give a "cash out" instead of repairing our dishwasher. I have submitted the receipt and heard nothing in response.
Because they are the best, they have the best employees
Business response:
Hi Rose, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon
When I have a problem (most often plumbing), I have to phone, otherwise you assign me the worst plumbers on the planet. The last time I called I got through very quickly to the best customer representative I've ever encountered at AHS. Here name is Andrea and she was so helpful and everything went smoothly that day. I was assigned the plumber of my choice and they were able to show up within a couple of hours. The planets aligned, thanks to Andrea. Out of habit, I hung up, forgetting to the survey right away. Please put this... read more
Had ac problem aha sent tech out to fix.
Business response:
Hi Andre, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Very responsive to questions and answering quickly
Business response:
Hi Anneliese, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Very professional. They identified the problem and repaired it in a timely manner
Business response:
Hi Joan. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,022 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.