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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,024 reviews
Rodney Williams's profile image
Rodney Williams 
3 years ago

Not alot of communication upon signing up 

Diane Lawrence's profile image
Diane Lawrence 
3 years ago

They are quick, efficient and professional. My problem was taken care of the next day. 

Business response:

Hi Diane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

R. Woods's profile image
R. Woods 
3 years ago

They respond in a timely manner when service is requested 

Business response:

HI R. Woods, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Brenda Maxwell's profile image
Brenda Maxwell 
3 years ago

I put in my requests online and within 24 hours I had been contacted with the name of the repair company and all their information. 

Business response:

Hi Brenda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Montressor Merrill's profile image
Montressor Merrill 
3 years ago

AHS has always been prompt and easy to to fix any issues. Have never had a problem with the timeliness and professionalism. This is the best Home warranty company I have every used. 

Business response:

Hi Montressor, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Wes Adams's profile image
Wes Adams 
3 years ago

When our dryer couldn't be repaired, they replaced it with a brand new one. 

Business response:

Hi Wes. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service and we provide. We hope you continue to find the value in your warranty coverage. 

Hatchel's profile image
Hatchel 
3 years ago

Everything went quick and perfect, the repairman was informative, clean and professional. 

Business response:

Hi Hatchel. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Chris's profile image
Chris 
3 years ago

Great home warranty company. In fact, the best after doing months of research and being with them now for 4 years. Overall, you won't find a better home warranty company for the services and pricing. Yes, sometimes it takes longer than I would like for service people to be dispatched from their network of companies, but we are spoiled these days with everything given to or delivered to us within a few hours or a day. Yes, they could contract out with more service companies to lessen the time. Hopefully, they will. 

Business response:

Hi Chris, thank you so much for taking the time to provide feedback about AHS and 4 years of service. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Mary Ferrero's profile image
Mary Ferrero 
3 years ago

First time I’ve had to contact them for a service and it was so easy. Everything went perfect! 

Business response:

Hi Mary. We are happy to know that you had a good experience with your first request for sercvice. We look forward to providing you with a great service experience again in the future. Thank you for choosing AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,024 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.