This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good experience with ac and refrigerated repair. Terrible experience with hot water heater repair
The process on both occasions was seamless and they were responsive in timely manner.
Business response:
Hi Dawn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I have used them for years to take care of problems that can escalate without the fear of costs getting out of hand. Most of their providers are very good at what they do. The ones who aren't are dealt with promptly.
Business response:
Hi David. Thank you for your positive review and feedback. One of our most important goals is to take the hassle and worry out of home repairs. Thank you for choosing AHS to do that for you. We look forward to being your warranty company for many more years to come.
In 2019 I had Choice Home Warranty. and my water heater began leaking the following year. They would not cover it as they only cover the mechanics of the system. I dropped them that day and went with AHS. Six years later and no issues.
Business response:
Hi George, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The plumbing company I worked with was very good and helpful it was Alpha Plumbing out of Las Vegas
Business response:
Hi Cheryl, We appreciate your feedback and hope you continue to enjoy American Home Shield and the plumbers we provide!
Every time I had to use them the people that came out to fix things they were nice and knew what they were doing
Business response:
Hello and thank you for taking time to tell us about your service experiences. We are very happy to hear that we have met your expectations for service. Thank you trusting AHS to take the hassle and worry out of you unexpected repair needs.
AHS has always been prompt with arranging for service.....website is easy to use.....customer service is pleasant and helpful. Any complaints or issues I have had with a vendor have been easily and promptly resolved by AHS.
Business response:
Hi Glenn. Thank you so much for your feedback. It is our goal to address your needs and take the hassle and worry out of unexpected repairs each time you contact us. We are so happy to have provided you with great service and can not wait to do so again.
Got service in a very timely manner and very friendly too!
Business response:
Hi Ricky, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
They have facilitated great resources when I've had issues at my house
Business response:
Hi Irma. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,024 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.