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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,628 reviews
Patricia L Schreiner's profile image
Patricia L Schreiner 
3 years ago

The response time on my first claim submitted with AHS was excellent. A very reputable local contractor responded as promised, and the service tech was very professional & efficient - resolving the issue with my 9-yr old refrigerator, which required a new icemaker to replace the original that has been leaking. 

Donald Coleman Jr's profile image
Donald Coleman Jr 
3 years ago

Very helpful and reliable and very fast. longtime customer 

Marsha Griffin's profile image
Marsha Griffin 
3 years ago

Got the job done! Went beyond the call of duty to find the right dryer to replace our broken one. Wasn't easy during supply chain issues. 

J Yager's profile image
3 years ago

Took more than a week to obtain contractor and finish the job. Right now, I'm disputing the fees that were charged for services not rendered. Company mentioned that credit will be issued 5 business days, and I'm still waiting at this time. 

Robert Pannell's profile image
Robert Pannell 
3 years ago

I had problem with leaking garbage disposal it was promptly replaced 

Michelle Harrison's profile image
Michelle Harrison 
3 years ago

Customer service was great. Not happy AHS sends out under qualified technicians that do not even have a BB rating. 

Jill's profile image
3 years ago

They promptly assign a contractor to address the issue 

Cary's profile image
3 years ago

AHS takes care of any problem I have when it occurs. There is no delay, my satisfaction is guaranteed, and the customer service is superb 

Brenda Anderson's profile image
Brenda Anderson 
3 years ago

This is a legit company I had my HVAC system to go out and they covered a NEW HVAC SYSTEM because mine was too old to repair and they could not get the parts. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,628 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.