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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I find the cost for a service request ($100) to be expensive compared to the cost of some of the services.
I had an issue with my refrigerator solved immediately and then my washer needed a new motor. The only cost was $75.00 for each.
There were a lot of problems with the dryer and the tech from Master Pro Repair fixed everything. The parts took longer, but it's COVID and there are all these things and I knew that. As soon as he came and fixed it, I was really happy. He took the time and he got it right. The good part about American Home Shield is if we call, we can get somebody out and we can find out how bad the problem is. They assess it and they can fix it. And I can then make a decision at what point should I replace my appliances. But if I can keep ... read more
I call my claims in and within 24 hours, someone comes out. They're pretty quick. I like that the contractors are fast and efficient. When the air conditioning unit wasn’t working, the contractor had to order a part on their first visit and then they were able to fix it on the second time that they came out.
We had a repairman, Jason Evans, with Veteran Heating and Air Conditioning come to our home today to fix one of our air conditioning units which was not cooling. Yesterday we called AHS to schedule the repair. We were able to talk with Jason yesterday to set up the appointment, and by mid-afternoon of the next day the problem had been diagnosed, fixed, and cooling - all within 24 hours. Jason was a gentleman and a pleasure to work with. He is a professional and was able to explain the capacitor problem in understandable term... read more
Service prompt and complete. Enjoyable to work with.
because filing the claim was stress free and the repairs were handled in a timely matter be a true professional
They were prompt, professional and neat.
The turn around for fixing my appliances has been really good!
American Home Shield has a 4.9 star rating with 70,442 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.