This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried really hard to find a solution. Paid the water heater and I was able to replace the WH with a certified tech
Business response:
Hi Antonio, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My thermostat was not functioning properly and I called AHS to schedule a repair visit from what I believe was a contracted company to come out. It took two visits but they got it all fixed.
Business response:
Hi Samuel, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
I find the company very responsive and on top of things
Business response:
Hi Lynda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I've had good service providers and fairly quick service each time I've called American Home Shield. Results have been good.
Business response:
Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They do not replace things with same type of item needing to be replaced. Had to hire a plumber and buy new faucets after the warranty plan only covers basic
My first experience with them was terrible. The vendor they recommended didn't show up for over a month. They would schedule and cancel. Since then, it has been better. Although I asked them to get a plumber's report and they never did so I had to hire a plumber outside the service.
Thankfully we didn't use this company much but when we did good service providers were sent out in a timely matter. Problems were quickly fixed
Business response:
Hi Theresa. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.
My furnace was malfunctioning. A contractor was quickly assigned. They diagnosed the problem, ordered the part, and made the repair. No hassles.
Business response:
Hi Edwin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Ease of use, variety of options and great newsletter
Business response:
Hi Laura, We appreciate your feedback and hope you continue to enjoy your coverage with American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,033 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.