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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've heard a lot of good things about Home Shield. I used to do home appliance deliveries and we did a lot of work for them. They've been there for people’s appliances that had gone out. So I chose them for my home warranty and they’ve been very prompt on the few times they have come out. They've taken care of everything very nice so I’ve been very happy. I had an electric issue that Master Lee's came out for and they did good work.
Because American Home Sheild is very good about coming out to home
The service is on time and the combos dependable.
Professionalism, excellent service and outstanding customer service.
I have two air conditioners and the one upstairs wasn't running all the time. It wasn't getting cool and was getting hotter. Last year, I had an air conditioner man come out with American Shield who looked at it and he was outside for two minutes. He said it was fine and that it was because I live above my garage. But I told him that the air conditioner had never been that hot. So, he put a new thermostat and said that it should be good. But it didn't and it was almost winter at the time.Then, when I used it this year, it wa... read more
Some of my electrical outlets were not working. Making a claim for it with American Home Shield was easy and it was very convenient for me. I did the request online and the next day, I received a call from an electrician at DNZ Property Services. He was professional and good. My outlets are working now.
There was a problem with the air conditioning unit. I called AHS. Somebody called and left me a voicemail saying that they had received the claim and that that compressor was being ordered, and that when everything was ready that they would contact me and let me know that they were fixing it. So, I got a call from Eco Air and I was at work. They needed me to come out and turn on the air conditioner, and I told them I couldn’t do that ‘cause I was at work. They’d have to wait ‘till my lunch break, which they did, and everythi... read more
It’s been quite a few years since we got American Home Shield and we haven’t had any problems. It was back in the early 2000 and we’ve used them a few times. When we had a leak in our faucet, a guy from RK Plumbing came and fixed it. It was a simple repair. My husband was talking to him while he was working and everything was good.
My claim went great. My GFCI on the back porch wasn't working and the technician replaced that. He put an outdoor one in because when I replaced it when we had bought the house, I put an indoor one in. Then he went and checked the circuit breaker in the garage to make sure that it was good to go because the GFCI was popping the circuit breaker every once in a while. Everything was good and it has been working great ever since. He had great customer service too. He came out in a timely manner and he called. He would tell me w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,442 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.