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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,445 reviews
Olinda's profile image
4 years ago

I called Home Shield a couple weeks ago. Last week, they sent someone out to fix my AC. They told me that the contractor will be out the following day between 10:00 and 12:30, and they did come out around 12:00 and fixed the AC. They were pretty pleasant. I was at work and my daughter told me that they were at the house. So, I drove over there, which took me three minutes. When I got there, they were on the roof of the house and they came down. I explained to them what was going on and they told me that they would take care ... read more

Kevin s.'s profile image
4 years ago

Great experience was quick and complete Hassle free ! Well worth it! Contractor was great ! I would recommend this warranty to anyone considering it at this time. This is something I’ll keep ongoing based on this experience 

sudhir kumar t.'s profile image
sudhir kumar t. 
4 years ago

No comments - all taken care nicely as committed with no hassles. Requested online, got email, confirmed time, guy arrived, identified and solved problem and by the time I enquired at home - done. 

Howard R.'s profile image
4 years ago

I have been a client of AHS for over 10 years. Over that time, I have needed their coverage for a variety of different issue. They have always had a reliable, competent, conscientious contractor address my issues. I have recommended AHS to numerous friends and would not hesitate to recommend them to anyone who asks. Great service, great company. 

Sean's profile image
4 years ago

We’ve been a customer for around four years but we used them just recently. I reported that the water heater wouldn’t light. The technician came out as scheduled. They contacted me quite quickly after the claim was submitted on the web and made arrangements to come out the following day between 10:00 and 12:00. And they were there right at 11:00. When the plumber got into the job and started looking, he found numerous problems with the water heater itself. He ended up replacing the water heater and the supply valve. I’m very... read more

Cheryl's profile image
4 years ago

American Home Shield has been fine, so far, and I haven’t had a bad experience. When the water flow would not come up right in the toilet, I called on the phone and spoke with them. They told me when Sigmond Plumbing was gonna be here, and they were here on time. I was very satisfied. 

Jackie's profile image
4 years ago

West Coast Chief Repair came to check up the AC unit before I turned it on for the summer and they were fine. They’ve been here before too. At another time, I had an issue and Home Shield solved it. I thought it was my washing machine, and it was the plumber. They sent out a plumber, and then they charged me, and they said they wouldn’t. They corrected it and it was good. 

Tom D.'s profile image
4 years ago

They did a great job. Came out promptly; had to order a part but came back when it came in and fixed our washer. Service person was professional and courteous. 

Tameika's profile image
4 years ago

I would recommend Best Rate Heating to anybody. They are very awesome. I put the request in and within the hour, they called to schedule the appointment for the following day. The rep called first, but I didn’t hear the call. She then texted and made sure I was aware the person was on their way. When the contractor got here, he wasn’t able to repair everything on the first day. He just came in to see what was going on. AHS called and told me what was going on. After that, Priscilla called and set everything up for the follow... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,445 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.