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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,107 reviews
Amy S.'s profile image
4 years ago

Quick to take care of any issue. They follow any job all the way through. 

Business response:

Hi Amy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jan Dowden's profile image
Jan Dowden 
4 years ago

Very quick response. Very professional service. 

Business response:

Hi Jan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Leslie G's profile image
4 years ago

very helpful so far and have followed through with their coverage 

Business response:

Hi Leslie, We are glad to hear that you have enjoyed AHS and the coverage we provide! 

Jk's profile image
4 years ago

As a former RE broker have used in homes sold & my own recently . Most of my experiences are positive . I’ve had expensive ac repair ( but paid 500$ for freon) , House re-keyed, & new disposal. I paid for my refrigerator repair myself 150$ as I couldn’t wait for four days for repair. I would prefer the ability to choose my own service person from a list if provided . One company I cancelled out of town ( phoenix) had bad reviews on Yelp and was told they were “ run out of town” in tucson? Recently several phone calls to rene... read more

Business response:

Hello JK, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together. 

Kimberly Mead's profile image
Kimberly Mead 
4 years ago

Outstanding services all the way around !!! 

Business response:

Hi Kimberly, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Karen Lencoski's profile image
Karen Lencoski 
4 years ago

I have had to use your service a few times over the last 6 years. Each time - speed, efficiency, simplicity... you make a home disaster a quick fix. 

Business response:

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care. 

Fred Wood's profile image
Fred Wood 
4 years ago

The services was very timely, generally easy to navigate and fair 

Business response:

Hi Fred, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Steve Schuman's profile image
Steve Schuman 
4 years ago

Put me in touch with a service company that solved my problem quickly and with no additional expense 

Business response:

Hi Steve, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Diann Spencer's profile image
Diann Spencer 
4 years ago

They do exactly what they say. Unfortunately, my water heater failed right after I had joined and it was covered and the company did a better installation then the previous company. 

Business response:

Hi Diann, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,107 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.