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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
J & K Plumbing came to a plumbing issue outside a wall. The leak is happening so they came. This is the second time because I reopened the ticket. This time, the technician is on time and it was quick response. It's a professional, permanent fix now. They did very clean work and I’m happy this time. But when it comes to the very first, the beginning when the ticket was opened, the technician overlooked and he said that it’s not their issue because it was happening from the other faucets that we attached, the splitters. There... read more
We have a security system and we have the camera on the front doorbell. But over time, we could not hear our doorbell. My husband wanted to put in a new doorbell on the inside of the home. My husband knows some electrical stuff and so when he was trying to connect the new doorbell and putting the wires together and we were testing it, it would no longer work. He felt better to have a professional come out because he doesn't know about the transmitters. We called AHS and advised the representative that we needed an electricia... read more
Our recent claim experience with AHS was outstanding. The contractors were prompt and very knowledgeable. This was my second warranty claim through Island Breeze, so I’m familiar with their company. The website of AHS is very user-friendly. It's also clearly identified where the submission button is and how to submit a claim. It is very informative. It was very easy for me. As soon as I submitted the claim, within about five minutes, I received a phone call. So, it was very prompt. My experience was great.
The pump engine burned out. ABNation came out and they were really good. They called us, made the appointment, and got here perfectly on time. The tech quietly came in. They would ask us so many questions, then went ahead and changed it. We’re really happy now. Everything’s perfect now. I’ve had Home Shield for a long time in many of my homes. We’re very happy with them. I love the coverage. And because I’ve been with them for so long, I already know what’s covered and what’s not covered, and how it works. So I know when to ... read more
Great Experience all items were repaired, contractors were friendly and professional. Cost effective and very helpful. Awesome customer service and very quick repair time. I am happy to have American home Shield.
My air conditioner was not properly cooling. I submitted my claim to American Home Shield and had a bit of a problem getting it into their database. I can go online but it's somewhat difficult for me. I’m a Realtor and it gets confused with my personal and my other ones. Apart from that issue, submitting my claim was easy and it was quickly handled. AHS's contractor, Outlaws Heating & Air, came to fix my problem. While I've had some vendors through AHS that I'm glad I don't have anymore, Outlaws has worked for me in the past... read more
Our first time making an order was straightforward and easy. We had two broken toilets and American Home Shield had Rightway Plumbing replace the pipes. The whole process took 15 minutes and so far, everything is going fine.
I went into the garage to put some trash in the large city trash bin and I heard this dripping sound. It had just rained very hard and there was a lot of thunder and lightning the night before. I thought I was having roof problems. I looked up to see if there was a leak coming from the ceiling in the garage and I didn't see anything. Then, I saw the water on the floor and then I saw the water in the pan. There was water dripping out the spout of the water heater. The water was still getting hot though. I called in the claim ... read more
The AC not working and I started to file a claim online but there was more than one thing that I needed to tell American Home Shield. It was not just the AC. We thought that it was the ductwork too because we were not filling the air in two rooms. So I called and it was good dealing with their rep. This happened on a Friday night and they told me that I should hear from them on Saturday. Then they called us after 2:00 PM to tell us that they would send somebody out on Monday ‘cause they didn’t work on the weekend. It was Mem... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.