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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My claim experience with World Class AC was efficient and quick. I submitted the claim online and American Home Sheild's portal was easy to use. The contractor was friendly, courteous, professional and very knowledgeable. It was my first experience and it was better than I expected. I was pleasantly surprised.
The fan wasn’t working on the air conditioning unit. I submitted the claim on Monday and no one came out until Friday. The guy from Home Service Corporation got the air conditioner back on where it was working, but then once my temperature gauge was set to whatever the temperature of the house was, it wouldn’t shut off. Now they still have to come back out, but they can’t come back until June 8th, which is like, “Are you serious?” If the guy would've just stayed a few more minutes to make sure everything was working properly... read more
I submitted claims to AHS online twice for my AC and both times were pretty easy. Their tech from Handy Bee Repair came out and did a great job. He tested the line as well as the thermostat. He figured out that I had a leak and put some kind of sealant in it. So far, my AC has been running great.
A week ago, the cooler was working just fine. My daughter and I went out shopping and came back home. It was hot in the house but we had just come in, so I thought we have to cool off. I heard the cooler turn on but I didn't feel any cool air coming out of it. I went to the thermostat and turned it down to see if maybe something happened. It wasn't doing anything. I shut it off because I thought I don't want the motor to go bad if it was not working. I turned it back on just to see if that was what it needed to be. It was tu... read more
I usually call my claims in and it has been pretty good. I haven’t even noticed that the calls were that long. When you talk about being long, I think about Medicare and all those others and they were nothing like that. When my air conditioner quit working, we had the century mark heat that weekend so we were really suffering. We had ceiling fans, but it was hard. The tech from South Placer came out and knew exactly what happened and everything, and he fixed the AC. He put another part in to help. He went up in the attic, fi... read more
Always excellent service good contractors
The contractor that AHS sent for our AC was very polite and very thorough. He got the unit running, but it shut back off yesterday. But everybody seems very thorough and honest at AHS. When I questioned what could be covered, there was no beating around the bush. The cost was a little more expensive. But in regards to what the coverage was, it seems like a good deal.
When my hot water heater went out, Marathon Services came out and it went great. The tech was quick and able to quickly diagnose the problem. They weren't even the first contractor that Home Shield assigned to me. The first contractor claimed to have called me but did not. They didn't even leave a message, but that's what they said. And I figured that they would not do it because it was a holiday weekend. But they got to kick it in enough time. Marathon was the second contractor that was assigned to me by Home Shield. They c... read more
The technician from Cote's Mechanical for our AC issue was really good and we like him. They have been out twice. We also had somebody out for a pool issue yesterday. The pool guy was not as friendly as the AC guy but he showed me some stuff about the controls of the pool that I wasn't aware of.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,418 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.