American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,409 reviews

Great customer service , in one phone call they handled all my concerns, the company which came to take care of the problem was very knowledgeable the plumber found the problem with my water heater fixed it in less then 30 minutes, then I got hot water back , what else could I have asked for . 

Diane B.'s profile image
4 years ago

Great experience. They sent WaterTight Pools too my rescue and they did an outstanding job 

Kathy S.'s profile image
4 years ago

Usually gets the job done pretty quickly. The only problem I have is when they were supposed to take my spouse off my account and instead charged my x's credit card instead of mine. Usually all service gets done quickly. M - th is best times to make a service call. If you make a service call that is an emergency on f - Su. Usually you wint get a call back from the company coming to do the work because they have a 48 hour leeway to call you back. 

Greg's profile image
4 years ago

We have been with American Home Shield for about five years now and I like it a lot. It’s been really helpful majority of the time. When I submit claims I try to do them online depending on what needs fixing. If I have a question, I would try and call, but sometimes calling takes forever. I recently filed for them to fix my bathroom toilet. It took a couple of days for the tech to come out. He was very good. 

Mary A.'s profile image
4 years ago

Website very easy to maneuver. Very quick response. My contractors through AHS were great! Very knowledgeable, quick response and customer service friendly. 

Darrell S.'s profile image
4 years ago

They provide good services always on time to complete the repairs 

Quick response and always send quality people to do the repairs. 

Kecha T.'s profile image
4 years ago

Fast and efficient service easy to get alone 

Johnny S.'s profile image
4 years ago

Great customer service and warranty coverage. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,409 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.