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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast service and customer care. Customer service rep was excellent to work with
Business response:
Hi Joe, I am pleased to hear about the excellent customer service you have received. I hope you continue to enjoy!
Easy to create a claim. Quickly assigns a company to come fix the issue. Keeps me informed of every step in the process.
Business response:
Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS has been great! Anytime that there was a problem, they were out to fix it within the next day or two.
Business response:
Hi Marion, We will continue to provide you with great customer service and a piece of mind to your home repairs.
Great service, On time, customer service was helpful with all the questions I had to ask. The service department was on time and repaired the issue I had with no issues afterwards.
Business response:
Hi Lamont, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had an issue with my furnace and they had someone out the next day to diagnose and fix the problem.
Business response:
Crystal, it is so wonderful to hear that your furnace was taken care of the next day after reporting the problem. We know how important it is to you to have your repair needs met promptly. Thank you for letting us know about your AHS experience and we look forward to working with you in the future.
5 SERVICE, VERY PROFESSIONAL, EXTREMELY FRIENDLY, AND HEARTFELT PERSONNEL
Business response:
Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Their schedules for work are quick. They have great contractors that make sure the work is done. It's easy to follow up cases to make sure that excellent work is performed.
Business response:
Thank you for sharing your recent experience with us. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.
Every time I have an issue it gets resolved in a pretty good time frame. Not great, but pretty good
Business response:
Hello Ed, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
reliability! The process was easy and the tech that fixed my stove was amazing and professional.
Business response:
Hi Florencia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.