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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The Representative was fine, i gave 4 stars because the repair vendor is not answering their phone and AHS was not able to get me a repair technician within 24 hours
AHS answers my questions and complaints and offers helpful solutions.
Business response:
Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Professionalism, value, response time, problem solving
Business response:
Good afternoon Robert, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Quick response and qualified professional vendors
Business response:
Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Very fast service, great coverage for the price. Low monthly rates.
Business response:
Hi Bob, Thank you for your feedback and we hope you continue to enjoy American Home Shield and the customer service we provide!
Good claim experience for dishwasher and stove.
Business response:
Hi Ken, Thank you for the feedback about your AHS service experience!
At least 2nd attempt you guys send right Technician. He had done a great job.
Business response:
Hi Gangidi, I am pleased to hear about the second technician that was able to correct the repair. I hope you continue to enjoy!
Prompt and professional contractors each and every time I've used them.
Business response:
Hi Tracie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The warranty is exactly what it says it is. Something breaks, I pay the $100 deductible and it gets fixed with no additional charges by quality contractors
Business response:
Thanks for letting us know everything worked out great for you. Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
American Home Shield has a 4.8 star rating with 95,980 reviews.
American Home Shield is open now. It will close at 5:00 p.m.