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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The bathroom was leaking water and Kintex Plumbing came out. It went fine and they were able to fix the plumbing issue. The contractor was very professional and timely. Submitting the claim over the phone was very easy and simple, and they told us that the contractor would reach out the next day. I have American Home Shield for two properties that are rented out. So, having it makes it easier for the tenant to have the service.
My kitchen sink faucet was leaking like crazy and even when it was shut off, it was leaking. I called AHS and they sent out someone from AM PM Plumbing. It took him 10 minutes to figure out the problem then he fixed it in no time. He was fantastic and everything has been working great since then. Other than that, I like having AHS in my house as it is about 20 years old and everything is about ready to go.
Service technician called in advance and was on time. He identified the problem and addressed it quickly and effectively. Explained my options and how I should proceed cleaned up after himself and depArted all within an hour. Very professional
We've had occasion to use AHS a few times this Spring, for issues with a dishwasher, refrigerator, and thermostat. The process is simple and efficient. The service pros that have been assigned to solve the problem have all been excellent. If you have a home, you know that things will break down. Using AHS makes good economic sense.
AHS is super easy to deal with. They're very helpful and professional. When we had a water heater that was messing up and a kitchen sink had messed up with it too, Smith Plumbing came out and fixed them both. They did a great job, and we’re more than satisfied.
I like that we are able to just call American Home Shield or go online and submit a claim and they get taken care of. I had a claim was for a dryer that was shaking really badly. It wasn’t drying our clothes. I did that one online. It took a week for a contractor to come out. He told me what the problem was and he had everything he needed right there. He also said we needed a new vent, which wasn’t even in the claim, and a new door handle. He took that upon himself to replace those for me. He was awesome. Things have been fi... read more
Recently, we had an electrical outlet that wasn’t working and Preferred Electrical Services came out and found the problem very quickly and solved it in a matter of minutes. We just bought the house in March, but we've had American Home Shield on our other home, and it's always easy to use it. Just call or go online and submit a claim. They're very responsive. They’ve also helped with the air conditioning issues, the big one. The only thing I would like to see is that sprinkler systems might be added as something they could ... read more
The fan on my unit was not spinning. The guy from Service Mechanical replaced something and the fan started going. So, that circulated the AC through the house. Doing the claim with American Home Shield was pretty easy. I did it online. The only thing I didn't like was the hold time on the phone, but I kinda understand why that was. Other than that, it was fine.
K&N Electric came out for the refrigerator and they were very professional. They were two guys and I liked them better than the service people that had been sent out. They came at the time that they said that they were coming. They were in the house for about a hour or so. They went straight and looked at it, went under and behind it, got it apart, and then they said, “The parts would cost so much to fix this.” They were not trying to just fix something and knowing that they have to come right back out. I have been passing A... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.