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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Consistently on time with professional people to answer calls for repair
Business response:
Hi Eleanor, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They are our safety net and have saved us in some area including water heater replacement and hopefully the same since we are currently without ac.
Business response:
Hi Tracy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
I'm new to American Home Shield, but so far they've been timely in their response and have provided excellent technicians to fix the problem.
Business response:
Thanks for the awesome review, Lynda! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Prompt customer service; Allows me to pay my yearly fee in monthly installments.
Business response:
Hi Karen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I'm not sure what we would have done if we didn't have a warranty with AHS. Since we purchased our home we have had multiple appliances fail, including the central AC and got water heater. Thankfully everything was covered!
Business response:
Good afternoon Richard, We are pleased to hear about your AHS experience and the coverage that has been provided for your home repairs.
Great service,,,wait time too long on the phone
Resolution of problem in a timely manner
Business response:
Hi Anne, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I always get a super fast response to any issue I have with appliances in my home.
Business response:
Hi Ellen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Replaced my AC when it was evident that was the only answer.
Business response:
Hi Jeanne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,974 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.