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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,011 reviews
Denise Stanley's profile image
Denise Stanley 
4 years ago

Easy to use Good customer service and product services 

Business response:

Hi Denise, Thank you for your feedback about your American Home Shield experience! 

Steve's profile image
Steve 
4 years ago

Professionalism, courteous, great customer service. 

Business response:

Hi Steve, Thank you for providing us with feedback about your AHS experience. We strive to provide you with courteous and professional service. We hope you continue to enjoy the coverage we provide! 

Ray Dale's profile image
Ray Dale 
4 years ago

They took care of the problem in a timely matter 

Business response:

Hi Ray, Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide! 

Carolyn Theresa Gettys's profile image
Carolyn Theresa Gettys 
4 years ago

I've been a customer of AHS for many years now and have been pleased with the customer service they provide, as well as, the service providers they send out. when there has been an issuer, AHS was quick to assist with getting that issue resolved. 

Business response:

Hi Carolyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kim's profile image
Kim 
4 years ago

Sometimes it took along time to get things fix 

Business response:

Thanks for your loyalty. Taking care of our members is the main goal here at AHS. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day. 

Doug's profile image
Doug 
4 years ago

Easy to request service, quick response. 

Business response:

We're glad to hear it was quick and easy for you. 

Chris Boyle's profile image
Chris Boyle 
4 years ago

prompt and spot on service, and have always been able to fix the problem the first time 

Business response:

Hi Chris, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mary Whittle's profile image
Mary Whittle 
4 years ago

Communication and wait times could be improved 

Business response:

Hello Mary, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together. 

Amanda Boucher's profile image
Amanda Boucher 
4 years ago

Fast and efficient amazing service! Anytime I needed something I could easily go online and put in the request and within minutes I had a service repair person contacting me and setting up appointment right away! 

Business response:

Hi Amanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,011 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.