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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Patricia B.'s profile image
4 years ago

My washer sounded like a jet taking off when it spins. Went online to ahs. Chris's appliance for it fixed in no time..I highly recommend Chris's Appliance. He is fast polite professional. 

Michael's profile image
4 years ago

We had a toilet wax seal broken and I had done this before to a point. But when I realized it was beyond my level because the floor was messed up, I got online with AHS and had a technician come out the next day. He had to jack up the pieces off the floor, install a lifter kit, and offered some other things. Apparently, when they redid the house, they did not do it correctly. So, the wax ring was set below the floor and that’s not how it was supposed to be. The gentleman did very well and he repaired it on the same day. He g... read more

Maritita's profile image
4 years ago

Submitting my claim to American Home Shield for my washing machine was really easy compared to other times that I have submitted. I was able to speak to a live person first. Their contractor, Jaminos Appliance Repair LLC came to service my washing machine. However, the tech left because he couldn't fix it. He took off pieces of the washing machine, evaluated and left quickly. He was with a mask, gloves and shoe shields. AHS then called me back and their rep told me to look at an email they sent and choose the washing machine... read more

I submitted a claim to American Home Shield for an appliance issue and their techs from Joe's Expert Touch came out. There was a problem with a switch and they fixed it. They did their job and were out of my hair. Things were done to my satisfaction. I've been with AHS for the better part of 20 years and when I have problems, they take care of it within a day or two. I'm a happy camper. 

American Home Shield sent Upland Pool Service to fix the heater. They were pretty quick. They came within two days after I submitted the claim, and were very knowledgeable. They knew what they were doing. I've had two claims with AHS so far and it's been pretty good. 

Regina's profile image
4 years ago

Having AHS helps us run our home efficiently. We filed a claim for our thermostat when it was getting too cold and they sent Sevier Climate Control. They were excellent and the unit has been doing good after the service. 

Kathleen O.'s profile image
4 years ago

On line service request was easy and resulted in a quick appointment with the vendor! Very pleased with level of response. 

Robert's profile image
4 years ago

Our first 100-degree day was coming up here in the Coachella Valley. So I swapped out our filters and tested the system. And the fan unit up in the attic was really loud, so I knew there was a problem. So, I made the call. Comfort Air sent over their tech and he climbed up in the attic and he said that the wheel or the squirrel cage was loose, and banging around in there. He ordered the part, swapped it out. It came on a Saturday and then they showed up on a Monday. They were pretty quick.They swapped out the fan and everyth... read more

Connie's profile image
4 years ago

We had an issue where the air conditioner was not sending cool air to the vent. Submitting the claim to American Home Shield was very quick. I have been with them for a couple of years now and it has been much quicker. It is also quicker to do it online than to dial through and get somebody. About the second that I click what I need and hit the button, I will get a text back and it will have me the person. I thought I was going to have to contact them, which surprised me. So, the contractor Mel's Preventive Maintenance conta... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.