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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,016 reviews
Lori Seel's profile image
Lori Seel 
4 years ago

We had to use our warranty twice in less than 2 1/2 weeks, and only three weeks after closing on our home. Both companies we dealt with went above and beyond to make sure our issues were resolved as quickly as possible and with as little disruption to our lives as possible. 

Business response:

Hi Lori, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Chuck's profile image
Chuck 
4 years ago

Fast response to requests for service. Companies contracted for repairs have been excellent. 

Business response:

Hi Chuck, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Smith's profile image
Smith 
4 years ago

Their promptness in response to my claim. 

Michele Luna's profile image
Michele Luna 
4 years ago

Very nice and pleasant staff . If I have issues they’re here in a timely fashion and always call me back too see if everything is to my liking and satisfaction. I’m happy to have chosen this company. 

Business response:

Hi Michele, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

N/A's profile image
N/A 
4 years ago

professional, work well with questions and help 

Business response:

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Richard Perry's profile image
Richard Perry 
4 years ago

they came quickly and resolved our issue. the air conditioner is up and running. 

Business response:

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Sheila Trasp's profile image
Sheila Trasp 
4 years ago

Generally good service; however, when I want to request a specific service provider, I can't do that online, and your phone system is difficult to navigate. 

Business response:

Hi Sheila, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Annie Reese's profile image
Annie Reese 
4 years ago

Excellent customer service. The service arrangement contact was made within a day. The repair technician came within two days. My repair was completed in one contact. 

Business response:

Good morning Annie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Anonyous's profile image
Anonyous 
4 years ago

Great company only issue is the choice of appliance repair in my local area. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,016 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.