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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called the Home Shield for a plumbing claim and they called Plumbing Pro Services. A plumber came out in a day or two and hee had everything with him so he took care of the issue. He replaced the garbage disposal and he did a good job of getting it in there except I’m not too sure that he met code.
I’m really glad I have AHS because I left my husband and I’m just on my own. With just a phone call and 75 bucks base payment, life has been good. My life is perfect and comfortable now. My air conditioning was just running and running, but it would get hotter. It would be 80 degrees, and after running for an hour or two, it would be 84, which was weird. The Jungle Cat sent a guy named Mike and Mike was way cool. He was perfect, professional, and friendly. He just nailed it. He wasn’t here 20 minutes. He was like ta, ta, ta ... read more
The last claim that I sent over was for the water heater. It was going in and out. It went out for a couple of hours where we couldn’t get any hot water. I filed a claim with Home Shield and a guy from Whitney Holdings came out. He took a look at it and said he had to order a part. Two weeks later, he came back to install it but when he got here, he said that it was the wrong part that was ordered, so they would reorder the part. Time passed and nobody came. We never got another part sent to the house. I requested from Whitn... read more
The contractor got dispatched within a couple of days. They were very professional. The pump was making so much noise and they change the motor. We can swim now.
A couple of years ago, Home Shield's claim process was really ragged and difficult. We left for one year and then we went to another company and that company was worse. When we came back, it seemed like AHS was back on track. And since Sears went out of business, there has been nobody else to emulate what AHS does.I called them to file a claim and they gave us a contract number and the company that will be coming out. They said that we will be getting a call from the company soon. Advanced Heating came and they were very pro... read more
Beaches Air was amazing. They were the second people we called. I had to get somebody out here first just to diagnose the problem. Beaches Air did a totally different diagnosis and it saved us a lot of money. They switched out our thermostat and everything has been working great ever since. Having Home Shield is hassle-free and it's a nice little safety net to have if something happened. My wife said that all the people that have come out with Home Shield have been nice as well.
We are extremely pleased with the service we have received from American Home Shield.. We needed the compressor on our heat pup replaced. The service tech assigned by AHS was very professional and courteous. We appreciated his promptness to complete the problem. Our expense was minimal.
There was a leak from the pipes above the garage so I went online and submitted a claim. The website was good. It was really convenient and fast. After I submitted the work, they called me to set an appointment. So everything went fast and good. The tech was on time. He was good. Everything is fixed, so everything is good. American Home Shield is a good company and you can trust them.
The air conditioner was not working so well. My husband submitted the claim electronically on to the American Home Shield page. Then they gave an ETA after he called. When Relaxed Heating and Air came, they said that the problem was a breaker or something that was broken, and that was what they took care of on the spot. The contracting team was professional, and they answered all our questions, so I was satisfied with that. The unit has been working great since they came out. Overall, our experience was efficient and timely,... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.