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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I filed my claim online, then I was contacted by the Certified Heating group. They came in two days, replaced a part and the unit worked for that day. They helped me with the air conditioner, and then we had a hot day coming through. I used it and it just blew hot air, so I went online that day and did the request again. The vendor contacted me, and they were out early the very next day then they repaired it. The compressor had a wiring problem and they replaced it. Everything is working properly now and I'm very satisfied w... read more
Getting the right people for the requested service occurs in a timely manner.
We are extremely satisfied with the many service calls we've had since the purchase of our home less than 2 years ago. We knew many of the appliances were at the end of their life cycle and were very fortunate or realtor included this coverage with the purchase of our home. This policy has saved us tremendously!
Everything was fine with our recent claim with AHS. Unfortunately, though, it was the third time out for the contractors for our dryer, and it is not fixable. So, we had to go purchase one over the weekend. But the contractor said that he’s gonna submit everything in. That way, hopefully, we can get that covered and reimbursed from AHS. We are now going on the second year with AHS. We just moved into this house a year ago in April, so we’ve renewed that. And thank goodness we did because of the washer and the dryer. However,... read more
Great response, quick services. Very Effective
Everybody did great. I had a nine-year old clothes washer that failed and Sears diagnosed it. Sears and American Home Shield were really good, and all in all, I've been happy with American Home Shield's service. Everybody that they contract with has been top-notch. Also, American Home Shield is very busy and when the technician recommends a full replacement and our appliance is down, it's very important. If I would just sit back and wait for them, my wife would be really ticked at me. I usually have to call and prod them to ... read more
My hot water tank started leaking one time. I submitted a claim to American Home Shield who then dispatched a company. However, that company which was dispatched wasn't gonna be able to make it 'til the Thursday after the Sunday when the leak started. I got in contact with AHS who then found someone who was local and who could come right away. The tech was at our location within an hour and within 24 hours, I had hot water again. AHS should dispatch people who are local instead of those who are an hour and a half away. Still... read more
I submitted a request online to the company when we had a clogged piping coming from the kitchen going out. Submitting it online has worked for me before and they gave me a notification that the service would be the next day. Plumbers Inc. was a little late in coming, but it was within the parameters and they did a great job. Now, it's working just fine and I have a happy wife.
There was something wrong with the range so I called in the claim and somebody was scheduled within 24 hours. So it was good. The contractor had to order the parts and then a couple of days later, they came and fixed it. They did a good job. Everything’s working fine. AHS is a good service. I’m happy with it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.