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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioner was working fine. And then one day, when it went to kick on, it just was blowing hot air. Arizona Diversified Air figured out that the problem was a control switch up there. There was a wire that was damaged and then they got it all fixed up. They did a good job. They were here just one day. It was a couple hours. They fixed something that was a possible fire hazard. And now, it's running way better than ever now. The guy who came was new and didn't have as much experience, but I'm fine with that because ... read more
We live in a desert, so it’s like 120 degrees over here and when I report air conditioning problems, the company American Home Shield hires takes 24 to 48 hours to respond. Other than that, submitting claims is pretty easy and quick. I had a claim for the washing machine. It was flooding the top of the washer and the tech from Sears said it wasn't flushing the softener into the clothes.
I’ve had several things break down and American Home Shield has gotten them fixed. Some of their contractors are not so good. I’ve had trouble with a contractor but not lately. The latest one we had was H & H and they were good.
My washer-dryer didn’t have any heat. I called Home Shield on a Thursday or Friday, then AG Appliance Repair was there on Monday, even maybe the next day or two. It was pretty quickly. AG was able to open up the heater. A fuse blew. They popped the fuse in and were in and out in 20 minutes. I appreciated that the techs both wore N95 masks. They came in, did their job, and got out. The heater is working good.
James Brittingham came out and they fixed my refrigerator. They did a good job with that. My ice maker is fixed. I didn't get my microwave fixed because nobody wants to risk trying to take it down. They're afraid of damaging my cabinets, so my microwave is not fixed. The GE guy came out and he didn't wanna do it either. James said that if we could get it down, he would be glad to fix whatever they think might be wrong with it. They're afraid they're gonna strip the bolts, so my husband and my son will try to get it down and ... read more
American Home Shield sent Brothers Appliance and they changed the gas hose. It was throwing off my carbon monoxide detector and they changed the gas line hose, and it stopped. When they came out, they were supposed to fix the oven but they just unplugged it then plugged it back up. It worked the two times that I used it within two weeks, and now it’s not working again.
The contractor that came out for our AC issue was very nice. I like that he told me things that I can do to avoid that same situation happening. I’ve had him before. Because my unit is in the garage, which is the case for most of the houses in Port Saint Lucie, so when the temperature goes up, we tend to have a condensation problem because there's less airflow in the garage. He’s always been very nice, very helpful and quick. I am very happy with American Home Shield. They are all so much better than the company I had before... read more
My mom got me a subscription to American Home Shield for a couple of years ago as a gift. I picked it back up because I have a home and I knew it should be covered. For an AC issue, I got Total Air Care as my contractor. They worked really well with me but it took a while. When they initially came out, I didn’t know that there was a need to have what they called a stepping board going to my unit because it is in the attic. The first time, they weren’t able to go up and look at the air handler. They came out a couple of times... read more
My garbage disposal wasn't working. I submitted a claim online to AHS. They called me back and gave me the number to set an appointment, so I did. The contractor that came was great.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.