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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,075 reviews
Pam's profile image
4 years ago

Customer Service is fantastic. The technician listened to our issue and immediately diganosed the problem and set forth to repair 

Business response:

Hi Pam, Customer care is our main focus! We hope you continue to enjoy AHS and the resolutions we provide! 

Luther's profile image
4 years ago

Dependable customer service and friendly staff 

Business response:

Hi Luther, Your feedback is appreciated and we hope you continue to enjoy a great customer service experience! 

Ruth Morgan's profile image
Ruth Morgan 
4 years ago

Because they always come when I have a date and time. 

Business response:

Hi Ruth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Aliya Buckshot's profile image
Aliya Buckshot 
4 years ago

They are true to their word. Low monthly payment and $100 fee with each call and my worries are thrown out of the window. 

Business response:

Hi Aliya, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Anonymous's profile image
Anonymous 
4 years ago

Most of the contractors they use are extremely proficient. At times AHS are slow to respond 

Business response:

Hi, Thank you for your feedback! 

Mary Kovar-Rossi's profile image
Mary Kovar-Rossi 
4 years ago

All problems have been addressed and fixed in a timely manner. 

Business response:

Hi Mary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

LJ's profile image
4 years ago

Service requests are easy. No hassle fixes. Never any issues. 

Business response:

Hi LJ, It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide! 

Alphonse Rubberducky's profile image
Alphonse Rubberducky 
4 years ago

Replaced our water heater, on their second trip, because of an intermittent problem. 

Business response:

Hi Alphonse, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ed Wasko's profile image
4 years ago

They get somebody fast to fix the problem 

Business response:

Hi Ed, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,075 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.