This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield sent Lowe’s for an appliance. Everything that they did was great. I would definitely have them back. We are getting ready to end our second year with American Home Shield. The first time, it came with the sale of our house. It’s something that the sellers included. And then we renewed with them because we had had so many issues with our air conditioner the first year that we wanted to stick with somebody that kinda had a history of what was going on with it. When we had an issue with our air conditioner,... read more
I called American Home Shield and they set up the service. The guy from OKC Appliance King called me and it was great that he came out so quickly. The dishwasher was like it wasn’t plugged in and it was something in the circuit board where the readout had gone bad, and he fixed it. He got it to where I could run my dishes, so I didn’t have to wash them.
I’ve had very good response with American Home Shield. They’re very concerned about the situations, and very considerate. Contractors clean up afterwards. I couldn’t ask for anybody outside better. Supreme Plumbing did a good job just like they did before. A piece broke in the toilet bowl area, in the back where the water drawer is. It kept flipping the heavy lid off with the back force. I had to set it off, and then call AHS and have the contractor come out to look at it. The tech had to put a new piece in. He was here for ... read more
American Home Shield was already established as part of the agreement when we bought the home and we just carried it on since then. We’ve been with them for over 12 years. My washing machine was extremely loud and something was wrong with it. I submitted a claim online to American Home Shield and the website was user-friendly. I didn't have any issues with it. A text message was sent out and the contractor, A & R Appliance Repair, called the next day. They were great and I had no problems with them. The technician found out ... read more
Filing the claim for my dishwasher was easy and everything has been going fine since the repair. I’ve had AHS for years and they have been fine.
Relaxed Heating & Air went to fix the AC but when the house gets to the temperature it's supposed to turn off, the motor outside keeps going. I called them and the guy from the contractor went to my house and he told my daughter it's gonna be $200 for cleaning up the unit, if I approve it, and I said no. So I called my insurance, they told me they cover for the cleaning. They told my daughter if they clean it up, the unit, the motor is gonna stop. So I called another technician from my own, so he can go to clean up the unit.... read more
So far, the experience has been great. I just bought this house and with all this COVID stuff going on, it's hard to get anyone to do anything so it's nice to just call and have someone come out and fix stuff. Home Service Corporation fixed two issues in the toilet. It started rocking so I think it needed to be reseated and then it was running so I had to turn off the water every time I finished using it. I had submitted that claim online and the website was user-friendly. I did it last night and then someone called me this ... read more
Having Home Shield, we always feel like if something goes wrong, we don't have any issues getting it fixed, although we may have had some things that took long, waiting for parts and this and that. My husband seems to think it’s a pretty easy process to go through. The air conditioner wasn’t cooling and Express Comfort diagnosed what the problem was. The tech seemed polite, professional, and clean. American Home Shield got back with us and then we settled it with American Home Shield.
I used to live with my ex and we had American Home Shield at our house. We always had good experiences so I’m sticking with it. It was super easy making a claim. I did it through the phone before. I have renters in that house now and my property management company took care of all of it when a claim was filed and AHS sent out Arizona Value Appliance Repair.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.