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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,579 reviews
Donna T's profile image
5 years ago

Usually, I get a call back right away setting up an appointment for the service man to come but this time I got a text setting the appointment, not asking if that time worked out or not. Luckily this time it did...They were on time, efficient. Wish I would have gotten an update from the service man, even a text would have been sufficient. I got the "ok" it's done by the tenant. 

Nick Wortman's profile image
Nick Wortman 
5 years ago

AHS is easy to use, they provide plenty of options for warranties and they are quick to respond to requests. 

Rachel's profile image
5 years ago

It was easy to cqll in my request when my heater stopped working. Someone was out the next day. 

Faith's profile image
5 years ago

This is the first time I had to use American Home Shield since signing with them. I was impressed with the response time and the professionalism of the person fixing my heater. It really took away the hassle of me trying to find a good heater company. 

Cierra Washington's profile image
Cierra Washington 
5 years ago

Very responsible and have quick resolution 

Ken Self's profile image
5 years ago

We noticed that our home was getting hot on A Saturday morning. I submitted an online claim to AHS and assumed that it would only be acted on on Monday. I received an email from the HVAC company on Saturday ( same day) and a notice that my call had been scheduled on Sunday.My system was repaired and working by noon on Monday. I couldn't be happier with the support that I received from AHS. 

Alicia Walker's profile image
Alicia Walker 
5 years ago

Love this company they brought me the best Plummer ever!! I had him 2 times he was exceptional! 

Verdine Smith's profile image
Verdine Smith 
5 years ago

The personnel were Efficient, professional and helpful in every way 

ROBIN C's profile image
5 years ago

I can't speak highly enough about American Home Shield (AHS)! Our washing machine stopped going through all of the cycles. AHS sent a repair person out, they diagnosed the problem, ordered the part and instructed me to call once the part arrived. We scheduled an appointment once the part arrived. We had to be available from 8:00 a.m. to 5:00 p.m. and took a day off from work to be available. They canceled the appointment at 6:30 p.m. I was certainly displeased with A&E and contacted AHS. They immediately scheduled another te... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,579 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.