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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,582 reviews
Christine's profile image
Christine 
5 years ago

My furnace made an insane noise then had no heat and I had only been in my home two weeks. I scheduled a service and they were able to get a technician in that day and they had the part and replaced it. It was covered under my warranty and was just a smooth and easy process. I feel blessed! 

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William Smithson 
5 years ago

Always quick to respond to all service calls 

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Bobby Phillips 
5 years ago

Quick turnaround. I put the work order in early Sunday morning. The technician was at my house Monday mid-morning. Had my problem resolved in about an hour. 

Jerry Tidd's profile image
Jerry Tidd 
5 years ago

I'm generally pleased with American home shield, and that's why I've stayed with them for years. But in this most recent incident, I found their service lacking. I've been waiting over 2 weeks for them to send out a contractor to do the drywall repairs for the plumbing work that was on the initial trouble ticket. I've had to call them over five times, and now I have to resort to going to social media to get their attention. There should be no reason why a customer has to call more than once to get the entire issue resolved. ... read more

erica m jones's profile image
erica m jones 
5 years ago

great company easy to deal with prompt service great staff 

Varun's profile image
5 years ago

My garbage disposal was leaking and I called AHS to schedule a repair/replacement. They were very fast to allocate plumbing company in minutes and followed up next day to schedule an appointment. I strongly recommend to take AHS as it with save lot of money on the appliances. 

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Bruce Tate 
5 years ago

Because they take care to resolve the situation as soon as possible! Courteous! Professional! 

Andre Sullivan's profile image
Andre Sullivan 
5 years ago

I filed my first claim online because my water stopped getting hot on Easter Sunday. The steps for filing, payment and having the tech. repair my hot water heater all flowed seamlessly. I am very pleased with the service. 

Sherri Sanchez's profile image
Sherri Sanchez 
5 years ago

the prices keep raising every year otherwise I would give them a higher rating 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,582 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.