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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,578 reviews
Dan Etchison's profile image
Dan Etchison 
5 years ago

Easy to work with and quick response. Contractor was great. 

Charles Rankin's profile image
Charles Rankin 
5 years ago

We were very pleased with the service we received on our unit. Everything was handled promptly and done in a timely manner. 

gary scheifley's profile image
gary scheifley 
5 years ago

fast action to resolve my problems and courteous help 

Letty's profile image
5 years ago

I have had several calls to AHS on different occasions and I want to say that there has not been a time that my issues haven't been resolved. The company's they use are very knowledgeable on their repair issues. 

Butch's profile image
5 years ago

You get prompt service. The feedback is excellent. They contact the contractors quickly, but the home owner should have opportunity to contact a contractor of their choice. When a problem is not solved, AHS should follow through with the contractor directly and not get the home owner involved. The home was the issue resolved expeditiously. 

Carol Staif's profile image
Carol Staif 
5 years ago

Courteous and helpful. Agent was very polite. 

Adrienne L.'s profile image
Adrienne L. 
5 years ago

I have been pleased with all of the technicians referred to me by American Home Shield. My issues have been my own oversight in reading the "small print". I now know how to navigate the repair terms to avoid these issues in the future. 

Danny Wakatani's profile image
Danny Wakatani 
5 years ago

Some employees don't soak very good English; it's nearly impossible to get a hold of a supervisor 

James T.'s profile image
5 years ago

Excellent customer service and follow-up. Team of representatives are always courteous informative and professional." 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,578 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.