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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There is a great peace of mind knowing that the most expensive repairs in my home are always covered.
Business response:
Flo, Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
The wait time to talk with someone is horrible waiting sometimes for over 50 minutes. However, once you finally reach a live person, they are helpful. I do not live in a populated area and are disappointed in the available service options. having said all that i would use AHS again.
Business response:
Hi Rodney, Your feedback is greatly appreciated with regard to your AHS experience and the hold times. I would be glad to speak with you and discuss the vendor availabilities within your area.
Great service. Went above and beyond gave advice.
Business response:
Hi Alex, We strive to provide you with a great customer service experience and hope you continue to enjoy American Home Shield!
Great service,the last tech was just great..
Business response:
Hi Mike, Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.
Our service tech arrived and assessed the problem, then replaced the faulty part of our clothes dryer. He was on time, did the job and was out of our home in a good amount of time. Unfortunately, something beyond his control was still causing a problem with the dryer and he came back to do more trouble shooting the next day and determined the problem, made temporary adjustments and advised how we could correct the problem (a clogged dryer vent). We are completely satisfied with the American Home Shield policy at this point.
Business response:
Hi Tom, We are glad to hear about you becoming a new customer of American Home Shield. We strive to provide you with the best team of contractors and customer service experience.
AHS has been timely and reasonable. They were able to contact and reserve an A/C repairman on Phx’s first 95 degree day...quite a feat.
Business response:
Hi Robert, Thank you for your feedback!
Fast and never had a issue getting problem resolved
Business response:
HI Jennifer, Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.
Very timely, professional and informative experience.
Business response:
Hi Cori, I hope you continue to have a great American Home Shield experience!
Always have gotten rapid repair/replacement
Business response:
Hi Diane, Thank you for the great feedback about your American Home Shield experience!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,099 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.